🟢 Introduction – Yeh Job Kya Hai?
Dosto, aaj kal har koi ghar baithe kaam karna chahta hai. Ghar se kamai, family ke saath rehna, aur paisa bhi aana – yeh sapna ab sach ho raha hai. Teleperformance (TP) naam ki ek bahut badi company hai jo BPO ya Customer Support ka kaam karti hai. Yeh company Work from Home ke liye Customer Support Executive dhundh rahi hai.
Matlab aap ghar baithe logo ki problems solve karoge, unki calls uthaoge, unki madad karoge – aur badle mein aapko paise milenge (salary). Is job mein fresher bhi aa sakte hain, experienced bhi. Aapne 12th pass kiya hai ya graduation kiya hai – dono chalega.
Is article mein main aapko A to Z jaankari dunga – kaise apply karein, kya laayega, kitna milega, kaam kya hai, company kaun si hai, aur kya fayde hain. Chaliye shuru karte hain.
🏢 Company Kaun Si Hai? – Teleperformance (TP)
- Company ka naam: Teleperformance (TP)
- Duniya mein kaam: 80+ countries mein yeh company kaam karti hai.
- Employees: 4 lakh+ log kaam karte hain (worldwide).
- India mein: Delhi NCR, Mumbai, Bangalore, Hyderabad, Pune aur bahut se cities mein office hai.
- Reviews: 3.9 stars (around 38,600+ reviews hai internet pe).
- Kaam ka type: BPO, Customer Support, Sales, Technical Support.
- Is job ka location: Remote (Ghar se kaam). Office Gurugram mein hai, but aapko office nahi aana. Ghar se kaam karna hai.
📢 Company ki reputation: TP ek established aur trusted company hai. Isme kaam karna resume mein achha lagta hai.
💼 Job Title Kya Hai?
Post ka naam: Customer Support Executive (Work from Home)
Kuch aur log ise Customer Service Representative (CSR) bhi bolte hain.
🎯 Kis Kis Ko Apply Karna Chahiye?
✅ Education: HSC (12th pass) ya Graduate (Any stream – Arts, Commerce, Science kuch bhi).
✅ Experience: 0 se 2 saal ka experience (Fresher bilkul apply kar sakte hain).
✅ Laptop/PC: Chahiye (Desktop bhi chalega, lekin laptop better hai).
✅ Headset: Chahiye (calls attend karne ke liye).
✅ Wi-Fi / Internet: Achha speed wala internet chahiye (calls drop nahi honi chahiye).
✅ Language: English + Hindi (dono aani chahiye, basic English bhi chalegi).
✅ Shift: Day shift ya Rotational shift ho sakta hai (call volume ke hisaab se).
📌 Koi backlog nahi chahiye? – Agar aapne graduation complete kar li hai toh better hai, but 12th pass bhi chalega company ne likha hai: “UG – Graduation Not Required”.
💰 Salary Kitni Milegi? (Package Details)
Jitna company ne job post mein likha hai, main seedha seedha bolta hoon:
| Detail | Amount |
|---|---|
| CTC (Cost to Company) | ₹20,000 per month |
| In-hand salary | ₹16,000 per month |
| Other deductions | Nahi bataaya gaya lekin PF, ESIC lag sakta hai |
📌 Samajh lo: Har mahine bank mein aayenge ₹16,000 (approx). Baki ₹4,000 company PF, insurance, taxes wagairah mein kata leti hai.
💡 Fresher ke liye: 16k haath mein aana starting mein bahut achhi baat hai. Ghar baithe kaam, petrol nahi kharcha, tiffin nahi kharcha, time bachta hai.
💡 Experienced ke liye: Kuch zyada negotiate kar sakte ho, but post mein 20k CTC likha hai.
🧑💼 Kaam Kya Karna Hoga? (Roles & Responsibilities)
Yeh Voice / Blended role hai – matlab kuch calls honge, kuch chats / emails bhi ho sakte hain. Aasan bhasha mein samjho:
- Customer ke calls uthaana: Koi customer call karega (jaise Flipkart, Amazon, bank, mobile company) toh aap uthaoge.
- Problem sunna aur samajhna: Unki dikkat kya hai – bill sahi nahi aaya, product kharab hai, refund chahiye, password bhool gaya – sab sunna.
- Solution dena: Company ki policy ke hisaab se jawab dena. Jaise “Aapka refund 3-5 din mein aa jayega” ya “Maine ticket raise kar diya hai”.
- Chat aur email handle karna (Blended): Kabhi kabhi chat pe bhi customer aayega.
- Data entry: Customer ki problem aur solution ko system mein likhna.
- Target nahi hota generally: Lekin customer ko happy rakhna hota hai (Customer Satisfaction – CSAT score).
⚠️ Stress ki baat: Kabhi kabhi gussa customer aayega, rude bolega. Lekin aapko professional rehna hai. Company training degi.
⚙️ Kya Chahiye Aapko Ghar Baithe? (Requirements)
Yeh list dekho aur check karo – sab hai ya nahi:
| Item | Zaroori? | Kyon? |
|---|---|---|
| Laptop / Desktop | ✅ Bilkul chahiye | Calls attend karne ke liye software chalta hai |
| Headset with mic | ✅ Chahiye | Awaaz saaf sunni aur deni hai |
| Wi-Fi / Broadband | ✅ High-speed | Call drop nahi honi chahiye |
| Backup internet | ❌ Zaroori nahi but helpful | Agar main internet chala gaya toh mobile hotspot |
| Quiet room | ✅ Highly recommended | Background mein awaz nahi aani chahiye |
| Webcam | ⚠️ Kabhi kabhi chahiye | Training interview ke liye |
🧠 Tip: Agar aapka laptop slow hai ya internet kamzor hai, toh mat apply karo – warna baad mein problem hogi.
🕒 Timing aur Shift
- Shift type: Rotational (kabhi morning, kabhi evening, kabhi night)
- Working days: Usually 5 ya 6 days (post mein clear nahi hai, but mostly 6 days hota hai BPO mein)
- Weekly off: 1 week mein ek din off (rotational)
- Work from home: Full time remote hai – office aane ki zaroorat nahi jab tak company special meeting na bulaye.
⚠️ Real baat: Night shift bhi aa sakti hai. Agar aap night shift nahi kar sakte toh soch samajh kar apply karo.
📊 Table Chart – Saransh (Ek Nazar Mein)
| Category | Details |
|---|---|
| Job Title | Customer Support Executive – Work from Home |
| Company | Teleperformance (TP) |
| Job Rating | ⭐ 3.9 / 5 (38.6K reviews) |
| Experience | 0 to 2 years |
| Salary CTC | ₹20,000 per month |
| Salary In-hand | ₹16,000 per month |
| Job Location | Remote (Home-based), Office in Gurugram |
| Total Openings | 18 |
| Applicants so far | 100+ |
| Education | 12th pass (HSC) or Graduate (any stream) |
| Skills Needed | Communication (English+Hindi), Laptop, WiFi, Headset |
| Role Type | Voice / Blended (Calls, Chat, Email) |
| Industry | BPM / BPO |
| Employment Type | Full Time, Permanent |
| Department | Customer Success, Service & Operations |
| Posted | 1 week ago |
| Apply mode | Online (TP website or job portal) |
📝 Step-by-Step – Kaise Apply Karein?
- Job portal kholo: Jaise apna LinkedIn, Naukri.com, Indeed, ya company ki website.
- Search karo: “Customer Support Executive – Teleperformance Work from Home”.
- Read karo: Job description check karo – match ho raha hai.
- Click on Apply: Apna resume upload karo.
- Details bharo: Name, phone number, email, qualification, experience.
- Submit karo: Fir company call ya email karegi.
- Interview: Online hoga (Google Meet ya Zoom) – basic English aur situation based questions puchega.
- Selected: Toh training join karo (online hi hogi).
- Documents do: Aadhar, PAN, 10th/12th marksheet, graduation certificate (hai toh).
🧠 F&Q (Frequently Asked Questions) – Sabse Poochhe Jaane Wale Sawal
Q1 – Kya fresher apply kar sakta hai?
Ans: Haan bilkul. Company ne likha hai 0-2 years – matlab fresher allowed hai.
Q2 – 12th pass hu, graduation nahi kiya. Chalega?
Ans: Haan. Job description mein likha hai – UG graduation not required. Toh 12th pass valid hai.
Q3 – Kya mere paas own laptop nahi hai, desktop hai. Chalega?
Ans: Desktop bhi chalega, bas usme headset aur webcam connect ho sake aur internet achha ho.
Q4 – In-hand 16k hai, aur kya kya kat ta hai?
Ans: CTC 20k mein se PF (Provident Fund), ESI (Medical), Professional Tax kat sakta hai. Exact 16k hi bank mein ayega.
Q5 – Kya yeh part time job hai?
Ans: Nahi, full time permanent job hai.
Q6 – Kya yeh job genuine hai ya fraud?
Ans: Genuine hai – Teleperformance international company hai. Lekin koi bhi apply kare toh paise nahi maangega company. Agar koi paise maange toh fraud hai.
Q7 – Kab tak salary aati hai?
Ans: Usually month ke end ya next month 7-10 tak.
Q8 – Kya promotion hota hai?
Ans: Haan. Senior Customer Support, Team Leader, Quality Analyst, Trainer – yeh sab roles mein growth hoti hai agar performance achha ho.
Q9 – Kya training milegi?
Ans: Haan, 2-4 weeks ki paid training hogi (usmein bhi salary milti hai).
Q10 – Kya main doosre kaam ke saath yeh kar sakta hoon?
Ans: Nahi, kyunki yeh full time job hai – same time pe doosra kaam nahi kar sakte. Agar pakde gaye toh nikaal diye jaoge.
👍 Is Job Ke Fayde (Pros)
| Fayda | Kaise? |
|---|---|
| Ghar baithe kaam | Petrol, time, tiffin sab bachta hai |
| Fresher friendly | Koi experience nahi toh bhi chalega |
| 12th pass allowed | Graduation nahi kiya toh bhi job |
| Permanent job | Full time + PF + medical benefits |
| Big company name | Resume mein Teleperformance likhna value rakhta hai |
| No relocation | Koi naye sheher nahi jaana |
👎 Is Job Ke Nuksan (Cons)
| Nuksan | Samajh |
|---|---|
| Salary kam hai (16k) | Expenses zyada hai toh mushkil ho sakta hai |
| Rotational shift | Body clock bigad sakta hai |
| Night shift aa sakti hai | Health pe asar padta hai |
| Customer taunt karega | Mental pressure rahega |
| Strict targets? | BPO mein kabhi kabhi AHT (Average Handling Time) etc rakhte hain |
| Laptop+headset khud khareedo | Company nahi degi |
✅ Final Decision – Apply Karein Ya Nahi?
Agar aap:
- Ghar baithe kaam karna chahte ho.
- 12th pass ya graduate ho.
- Aapko english + hindi aati hai basic.
- Laptop aur WiFi hai.
- Night shift ka problem nahi hai.
- 16k salary se kaam chal sakta hai (jaise students, new mothers, 20-24 saal ke fresher).
✅ To apply karo bina soche.
Agar aap:
- Already 25-30k kama rahe ho.
- Night shift nahi kar sakte bilkul.
- Laptop ya internet stable nahi hai.
❌ To mat apply karo.
📌 Author Ki Advice (Seedhi Baat)
Dosto, yeh job starter job hai – career ki shuruaat karne ke liye achhi hai. Teleperformance jaise company mein ek saal kaam karo, sab seekho, firm jawab dena seekho. Ek saal baad aasani se better salary wali company mein switch kar sakte ho (Amazon, Flipkart, Tech Mahindra, Infosys etc.)
Bas yaad rakho – BPO mein patience chahiye. Log gussa karein, magar aap cool rehna. Aur har mahine 16k regular aayenge – jo ki ghar baithe aana bahut badi baat hai.
For Apply on this Job :- Click Here
Best of luck! 💼🎧🏠
Work From Home Data Entry Job 2026