Agar aap fresher hain aur ghar baithe koi acchi job dhundh rahe hain, toh yeh post aapke kaam ki hai. Startek Aegis Customer Support Services Pvt. Ltd. ne Zomato ke liye ek bada hiring drive nikala hai. Customer Service Executive ke 30 openings hain, aur yeh 100% Work From Home job hai. 12th pass ho ya graduate, dono apply kar sakte hain. Neeche poori detail di ja rahi hai – salary, timing, requirements, interview process, sab kuch.
Job Ka Naam: Customer Service Executive (Zomato Event Chat Process)
Company: Startek (Aegis Customer Support Services Pvt. Ltd.)
Location: Remote (Work From Home), India
Experience: 0 – 1 years (Freshers bhi eligible)
Qualification: 12th Pass / Undergraduate / Graduate – Graduation mandatory nahi hai
Vacancies: 30 openings
Yeh role basically Zomato ke customers ko chat aur voice ke through support dena hai. Order related queries, refunds, cancellations, delivery issues – in sab me help karna hota hai.
Salary Kitni Milegi?
Paise ki baat karein toh salary thodi confusing hai because different sources me alag-alag figures hain. Official job listing ke according:
Freshers ke liye CTC 18,000 per month hai, aur take home around 13,000 – 14,000 ke beech aata hai. Experienced candidates (6 months+ BPO experience) ke liye CTC 19,000 hai aur take home 14,000 – 15,000 tak jaata hai. Ek aur source me likha hai ki freshers ka take home approx 15,400 mil sakta hai agar CTC 19,000 ho. Thoda variation isliye hai kyunki PF aur ESIC deduction ke baad amount change hota hai.
Upar se quarterly bonus bhi milta hai jo approximately 1,929 tak ho sakta hai. PF aur ESIC benefits bhi included hain.
Work Timing Aur Shift
Yeh job 10 hours duty ka hai – 8.45 hours working plus 1.15 hour break. Shifts rotational hain aur night shifts bhi include hain. Week off bhi rotational hai, matlab fixed Saturday-Sunday nahi milega. Working days 5.5 days per week hain.
Ek important baat – pehle 90 days me koi leave allowed nahi hai. Festival leaves bhi nahi milti. Toh agar aap soch rahe hain ki Diwali pe ghar jaayenge, toh pehle yeh baat HR se clear kar lena.
Kya Chahiye Aapke Paas?
Language me excellent Hindi aur English verbal skills honi chahiye. Great communication aur customer-first attitude wala banda chahiye company ko. Aur apna laptop hona zaroori hai with stable high-speed wifi. Company laptop nahi degi, yeh aapki responsibility hai.
Basic computer knowledge aur typing skills bhi expected hain. Rotational shifts aur rotational week offs ke liye ready rehna padega.
Interview Process Kya Hai?
Interview me basic HR round aur phir L1 aur L2 rounds honge. Startek clear bolta hai ki woh hiring ke liye koi fees charge nahi karta. Agar koi paisa maang raha hai toh fraud hai. Only official HR contacts ya official Startek careers portal se hi apply karna.
Kya Yeh Job Aapke Liye Sahi Hai?
Dekhiye, agar aap fresher hain aur BPO industry me pehla step rakhna chahte hain, toh yeh accha option hai. Ghar se kaam karne ka fayda hai – travel ka kharcha nahi, time bachta hai. Lekin night shifts aur rotational week off thoda tough ho sakta hai long term me. Salary bhi initially thodi kam hai, especially take home 13-14k. Lekin experience mil jayega, aur PF/ESIC bhi mil raha hai jo long term benefit hai.
Ek aur cheez – Zomato jaise brand ke process me kaam karne se resume pe weightage badhta hai. Communication skills bhi improve honge.
Company Ke Baare Me Thoda
Startek ek global customer experience company hai jo multiple brands ke liye support services deti hai. Naukri pe iski rating 3.0 hai with 10.7K reviews. Kuch employees work-life balance aur salary growth pe criticism karte hain, lekin freshers ke liye entry point ke taur pe theek hai.
Quick Summary Table
| Particulars | Details |
|---|---|
| Job Role | Customer Service Executive (Zomato Chat + Voice) |
| Company | Startek (Aegis Customer Support Services) |
| Work Mode | 100% Work From Home |
| Location | Remote (India) |
| Qualification | 12th Pass / Undergraduate / Graduate |
| Experience | 0 – 1 Years (Freshers Eligible) |
| Salary (Freshers) | CTC ₹18,000 |
| Salary (Experienced 6m+) | CTC ₹19,000 |
| Quarterly Bonus | Up to ₹1,929 |
| Benefits | PF + ESIC |
| Working Hours | 10 Hours (8.45 Work + 1.15 Break) |
| Shifts | Rotational (Night Shifts Included) |
| Week Off | Rotational |
| Working Days | 5.5 Days |
| Setup Required | Own Laptop + Stable High-Speed Wifi |
| Languages | Excellent Hindi + English |
| Interview Rounds | HR, L1, L2 |
| Fees | Zero (Company koi fees nahi leti) |
FAQ – Aksar Puche Jaane Wale Sawaal
1. Kya main 12th pass hoke apply kar sakta hoon?
Haan bilkul. Graduation mandatory nahi hai. 12th pass, undergraduate, aur graduate – sab eligible hain.
2. Kya freshers apply kar sakte hain?
Haan, freshers ke liye hi primarily hiring hai. 0-1 years experience wale log apply kar sakte hain. Experienced candidates bhi welcome hain.
3. Company laptop degi kya?
Nahi. Apna laptop ya desktop chahiye with minimum 8GB RAM aur Windows 10 ya above. Stable wifi bhi zaroori hai.
4. Shift timing kya hai? Night shift hai kya?
10 hours ki duty hai. Shifts rotational hain aur night shifts include hain. Rotational week off milega.
5. Salary kitni hai exactly?
Freshers ke liye CTC 18,000. Take home PF aur ESIC deduction ke baad 13,000 – 14,000. Experienced ke liye CTC 19,000 aur take home 14,000 – 15,000.
6. Interview me kya puchha jaata hai?
Mostly communication skills aur customer handling scenarios. HR round, phir L1 aur L2 operations rounds honge.
7. Kya koi fees lagti hai apply karne ke liye?
Bilkul nahi. Startek clearly bolta hai ki woh hiring ke liye koi fees charge nahi karta. Fraud se bachke rehna.
8. Pehle 90 days me leave mil sakti hai?
Nahi. Pehle 90 days me koi leave allowed nahi hai, aur festival leaves bhi nahi milti.
Final Baat
Agar aap ghar se kaam karna chahte hain, communication skills acchi hain, aur rotational shifts me adjust kar sakte hain, toh yeh job aapke liye accha option ho sakta hai. Apply karne se pehle apna laptop aur internet connection ready rakhna. Aur haan – koi bhi paisa maange toh turant bhaag jaana. Woh fraud hai.
Interested candidates official HR se contact kar sakte hain ya recruitment group join kar sakte hain jo job listing me mention hai.
For Apply on this Job Role:- Click Here
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