Teleperformance (TP) 12th Pass Work From Home Job

Socho ek aisa kaam, jahan tumhe office jaane ki bheed mein phasne ki zaroorat nahi. Na hi subah 7 baje uth ke tayyar hona hai. Bas apne ghar ke aaraam se, apne hi kamre mein baith ke kaam shuru. Yeh wahi mauka hai. Teleperformance (TP) 12th Pass Work From Home Job , jo ki ek bahut bade naam wali company hai, logon ko ghar baith ke kaam dene wali jobs deti hai. Unki yeh job posting maine dekhi, aur socha ki iske baare mein tum logo ko bhi bataana chahiye. Kyunki aisa lag raha hai ki yeh un logon ke liye hai jo abhi career shuru kar rahe hain ya phir ghar se hi kuch kamana chahte hain.

Pehli baat: Teleperformance (TP) Yeh Kaam Aakhir Kya Hai? Tum Kya Karoge?

Kaam ka naam hai “Bilingual/Multilingual Support”. Matlab yeh hai ki tumhe do ya do se zyada languages aani chahiye. Zyadatar English ke saath ek aur bhaasha, jaise Hindi, Tamil, Telugu, Punjabi, Marathi wagaira. Kyun? Kyunki company ko aise log chahiye jo India ke alag-alag hisson ke customers se unki hi bhaasha mein baat kar sakein. 12th Pass Tumhara kaam hoga phone uthaana, ya email aur chat dekna. Teleperformance (TP) Phone aayega, aur dusri taraf se koi customer hoga. Woh kisi cheez se pareshaan hoga, uska kaam nahi ho raha hoga, usko koi sawal hoga. Tumhe sunna hoga, apne computer screen pe uski problem dekhni hogi, aur phir unhe step-by-step batana hoga ki solution kya hai.

Jaise socho… kisi aunty ka phone ka internet nahi chal raha. Woh tension mein tumhe phone karegi. Tumhe shant hoke kehna hoga, “Auntyji, ghabraiye nahi. Aap mere saath kuch steps kijiye. Pehle aap apna phone restart kijiye.” Ya phir koi banda apna online bill bharna chahta hai, lekar use nahi aata. Tum use guide karoge. Kabhi-kabhi log bahut gusse mein honge. Unko lagega company ne unka paisa kha liya. Unki baat sunkar, unhe thanda karna, aur phir unki madad karna… yeh tumhara kaam hoga.

Kitni Milegi Tankhwah? (Ye Thoda Confusing Hai Par Main Samjhaata Hoon)

Yahan thoda dhyaan rakhna. Naukri ki posting mein do jagah alag salary dikhayi gayi hai. Upar ek jagah likha hai “60,000-2 Lacs P.A.” Yeh ek broad range hai, jisme alag-alag posts ki salary aati hai. Lekin is SPECIFIC job ke liye, neeche description mein saaf likha hai: “16K CTC with 13K in-hand salary.”

• CTC (16,000): Yeh wahi figure hai jo company bolti hai ki “hum is aadmi par itna kharch karte hain.” Isme tumhari basic salary, Provident Fund (PF), insurance, aur bhi kuch jod diya jaata hai.
• In-hand (13,000): Yeh wahi paisa hoga jo har mahine tumhare bank account mein aayega. CTC se PF, tax wagaira kaatne ke baad jo bachega, wahi tumko milega.

Matlab, haath mein milenge mahine ke 13,000 rupees. Yeh ek entry-level, work-from-home job ke liye aam baat hai. Shuruat ke liye theek hai, khaas kar jab tumhe koi experience nahi hai.

Tumhari Qualification? Bas Itni Hi Chahiye:

• Padhai: Isme saaf likha hai “Graduation Not Required”. Matlab tum 12th pass ho? Bas ho gaya. Graduate nahi ho? Koi baat nahi. Fresher ho? Koi dikkat nahi.
• Anubhav (Experience): “0 – 1 years” likha hai. Matlab bilkul naye log bhi aa sakte hain. Agar tumne pehle kisi dukaan mein, ya kisi aur jagah thoda sa bhi customer se baat karne ka kaam kiya hai, toh woh bhi experience maana jaayega.
• Bhaasha: English ke saath ek aur Indian language aani chahiye. Tumhari bol-chal acchi honi chahiye. Tum jis se bhi baat karoge, use lagna chahiye ki tum samajh rahe ho aur sahi jawab de rahe ho.

Ab Suno Sabse Zaroori Baat – Ghar Par Kya Hona Chahiye?

Yeh ghar se kaam hai, isliye tumhare upar hai ki tum apna setup taiyar karo. Company tumhe laptop nahi degi. Tumhara apna hona chahiye.

1. Computer/Laptop: Yeh sabse important hai. Processor i5 hona chahiye, aur woh bhi 8th generation ya usse naya. Matlab agar tumhara laptop 4-5 saal purana hai aur usme i5 likha hai, toh bhi shayad kaam na kare. Naye model ka i5 chahiye. i3, Celeron, Atom… yeh sab chalega nahi. Pakka nahi hai toh kisi dost se pooch lo ya online check kar lo laptop ki properties mein.
2. RAM: Kam se kam 8GB honi chahiye. Aaj-kal ke Windows 10 ya 11 mein 4GB se kaam nahi chalta. 8GB se hi accha chalta hai.
3. Internet: Yeh bhi bahut mazboot hona chahiye. 50 Mbps ka broadband connection hona chahiye. Jio Fiber, Airtel Xstream jaise. Mobile data se poora din call nahi chalegi, beech mein break aayega. Pakka wired connection ya accha Wi-Fi router hona chahiye.
4. Headset: Simple mobile waala earphone kaam nahi karega. USB Headset lena hoga. Iski wajah yeh hai ki iski awaaz zyada clear aati hai aur background ke shor ko kam karta hai. Yehi ek kharcha tumhe kar na hoga agar headset nahi hai toh.
5. Kamra: Tumhare paas ek aisa kona hona chahiye jahan shanti ho. Call ke waahan pichhe TV chal rahi ho, bachche chillaa rahe hain, ya koi baat kar raha ho… yeh sab nahi chalega. Interview mein bhi tumse puchhenge ki tumhara workspace kaisa hai.

Naukri Milegi Kaise? Contract Ya Permanent?

Yahan thoda tricky hai. Likha hai “Contractual based on performance, permanent.” Iska matlab samjho:

• Shuruat: Tumhara selection hua. Toh pehle tumhe ek “contract” diya jaayega. Ye 6 mahine ka ho sakta hai, 11 mahine ka ho sakta hai. Is period ko “probation” ya “training period” bhi keh sakte hain.
• Kaam Dekha Jaayega: In 6 mahino mein, tumhara kaam dekha jaayega. Tum kitni calls lete ho, customers tumse khush hain ya nahi, tumhari attendance kaisi hai.
• Aage Ka: Agar tumhara performance accha raha, toh contract khatam hone par tumhe “permanent” kar liya jaayega. Permanent hone par thodi zyada salary ho sakti hai, aur benefits bhi badh sakte hain. Agar performance theek nahi raha, toh contract khatam karke alvida keh diya jaayega.

Kaam Ke Din Aur Raat… Shifts Ka Sach

Yeh ek BPO ki job hai. Iska matlab hai ki tumhara kaam 24 ghante, 7 din chalta hai. Toh tumhe roz subah 9 se shaam 5 tak ka fixed kaam nahi milega. Tumhe “rotational shifts” mein kaam karna hoga.

• Morning Shift: Jaise subah 6 baje se dopahar 3 baje tak.
• Evening Shift: Jaise dopahar 3 baje se raat 12 baje tak.
• Night Shift: Jaise raat 9 baje se subah 6 baje tak.

Haan, night shift ki extra payment bhi milti hai (night allowance). Aur haan, Sunday ki fixed chhutti nahi hogi. Tumhari chhutti hafte ke beech mein kisi do din hogi, jaise Tuesday-Wednesday. Isko “week off” ya “rotational off” kehte hain.

Fayde Aur Dikkat… Dono Hain

FAYDE (Achhaiyaan):

• Safar ka takleef khatam: Bus, train, traffic… in sab ki tension nahi. Time aur paisa bachta hai.
• Naye logon ke liye seedha rasta: Experience nahi bhi hai toh bhi kar sakte ho. Skills seekhne ka mauka milta hai.
• Ghar waalon ke saath waqt: Zyada se zyada time family ke saath bita sakte ho.
• Kisi bhi sheher se kaam: Mumbai, Delhi, Chennai, gaon… kahin se bhi kar sakte ho, bas internet chahiye.

NUKSAAN (Khamiyaan):

• Akelepan: Din bhar ek hi kamre mein rehna, koi saathi nahi. Kabhi-kabhi bahut akela lagta hai.
• Ek jaise kaam: Roz ek jaise sawaal, ek jaise complaints… kabhi-b kabhi lagta hai robot ban gaya hoon.
• Gusse waale grahak: Har koi shukriya nahi kehta. Bahut log gaaliyaan bhi dete hain. Dil chotta kar ke sunna padta hai.
• Ghar ki tension: Ghar mein light chali gayi, internet gaya, toh paise ka nuksaan ho sakta hai. Tumhari galti nahi hai, fir bhi.
• Kaam aur ghar ka farak nahi rahta: Jab office ghar par hi ho, toh kabhi aisa lagta hai ki chhutti mil hi nahi rahi. Dimaag off nahi hota.

Agar Tum Soch Rahe Ho Apply Karne Ka… Toh Yeh Karna

1. Taiyari Karo: Sabse pehle apna laptop check karo. Processor i5 hai? 8GB RAM hai? Internet 50 Mbps ka hai? Agar nahi hai, toh pehle yeh theek karo. Bin iske aage badhna bekaar hai.
2. Banaao Resume: Ek saada-sa resume banao. Apna naam, number, kahan se ho, konsi language aati hai, kya padhai ki hai. Agar koi chhota-mota kaam kiya hai, toh likh do.
3. Daalo Application: Naukri.com, Indeed jaise sites par jaao. “Teleperformance Work From Home” search karo. Isi posting par click karke “Apply” daba do.
4. Interview Ka Intezaar: Agar tumhara resume pasand aaya, toh tumhe ek phone ya video call aayega interview ke liye.
5. Interview Dena: Interview mein tumse poochenge: “Apna naam batayiye?”, “Kyun karna chahte ho yeh kaam?”, “Konsi languages aati hain?”, “Ghar par kaun-kaun rehta hai?”, “Technical requirements hain kya?”. Seedhe-saade jawaab do. Darrna mat. Bolo ki tum seekhna chahte ho, aur customers ki madad karna chahte ho.
6. Poochh Lo Sawal: Interview khatam hone se pehle, tum bhi poochh sakte ho: “Training ke paise milenge?”, “Kitne din ki chhutti milti hai?”, “Permanent hone ke chances kitne hain?”

Mere Kuch Personal Suggestions…

• Agar tum bahut chhote sheher ya gaon se ho, aur wahan 50 Mbps internet nahi aata, toh yeh job mat lo. Internet ki problem tumhari performance kharab kar degi.
• Agar tumhara ghar bahut chhota hai aur shanti nahi mil sakti, toh soch lo. Call ke beech mein koi chillaa dega toh customer complaint kar dega.
• Salary shuruat mein kam hai, yeh yaad rakho. Isliye agar tumhe bahut zyada paison ki zaroorat hai, toh shayad yeh thodi kam lage.
• Lekin agar tum kuch seekhna chahte ho, apne aap ko azmaana chahte ho ki “kya main logon se baat kar sakta hun?”, aur ghar baith ke kuch kamana chahte ho… toh yeh ek solid shuruat hai.

Umeed hai meri yeh lambi-chaudi baat sun kar tumhe samajh aa gaya hoga ki yeh naukri kya hai. Koi sawal ho toh poochh lena. All the best bhai!

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Aam Sawal-Jawaab (Jo Log Aksar Poochhte Hain)

1. Kya yeh pakki company hai? Dhokha toh nahi?
Teleperformance duniya bhar ki famous company hai. Dhokha nahi hai. Par hamesha official sites se hi apply karna. Koi bhi company joining ke liye paise nahi maangti. Agar koi maange, bhago wahaan se.

2. Mere paas i3 processor wala naya laptop hai. Chal jaayega kya?
Nahi bhai, nahi chalega. Unhone khaas karke i5 (8th gen+) likha hai. Software usi pe chalta hai. Agar i3 ya usse neeche hai, toh system allow hi nahi karega. Isliye pehle yeh check karna zaroori hai.

3. Mahine ke aakhir mein salary kam aa gayi, kyu?
In-hand salary fixed hoti hai, lekin agar tumne ek din bina bataye chhutti le li (absent ho gaye), ya phir tumhari performance bahut kharab rahi (jaise calls jaldi khatam kar diye), toh uski cutting ho sakti hai.

4. Meri English thodi weak hai, lekin Hindi bahut acchi hai. Main kar paunga?
Haan! Isi liye toh “bilingual” job hai. Agar tum customers ko Hindi mein poora samjha sakte ho, aur basic English samajh lete ho (jaise “hello”, “please hold”, “thank you”), toh bhi mauka hai. Interview mein bata dena ki “Main Hindi mein bahut acchi baat kar leta hoon, English basic aati hai.”

5. Training ke waqt kuch milta hai kya paise?
Iska seedha jawab interview ke waqt poochna. Kabhi-kabhi training stipend milti hai, jo 8-10 hazaar ho sakti hai. Kabhi-kabhi nahi bhi milti. Confirm kar lena.

6. Sunday ko bhi kaam karna padta hai kya?
Haan bhai, pad sakta hai. Jaise maine bataya, shifts rotate hoti hain. Tumhara “Sunday” kisi aur din hoga. Jaise agar tumhara week off Monday-Tuesday hai, toh Sunday ko tumhara kaam hoga.

7. 6 mahine ka contract khatam hua. Ab kya?
Agar tumhara kaam accha raha, toh HR waale tumhe khud call karenge kehne ke liye ki “aapko permanent kar liya gaya hai”. Agar koi call nahi aaya, toh tum khud poochh sakte ho. Permanent hote hi thodi badhi hui salary aur benefits mil jaati hain.

8. Ghar mein ek hi kamra hai, saare log rehte hain. Kya main yahin se kaam kar sakta hun?
Nahi yaar, mushkil hoga. Company chahti hai ki call ke pichhe koi awaaz na aaye. Agar aisa nahi kar sakte, toh shayad yeh job tumhare liye suitable nahi hai. Interview mein bhi wo puchenge ki “background shant hai na?” Aur woh test bhi kar sakte hain.

9. Kya yeh poora din phone uthaane ka kaam hai?
Zyadatar haan. “Voice/Blended” ka matlab hai ki 80% calls hi hongi. Baki 20% mein tum emails padhoge, live chat karo ya social media messages dekho. Par focus calls par hi hai.

10. Mujhe pata kaise chalega ki mera interview kab hai?
Tumhare diye hue mobile number par ya email par message aayega. Isliye resume banate time sahi number aur email daalna. Missed call na dekhna. Har call uthaana. Kyunki woh hi interview call karne waale honge.

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