🟢 Introduction – Yeh Internship Kya Hai?
Dosto, aaj kal har koi job dhundh raha hai, lekin experience nahi hai toh milti nahi. Aur experience ke liye job chahiye – yeh chakkar hai. Is problem ka solution hai internship. Internship mein aap kaam seekhte ho, experience build karte ho, aur saath mein stipend (pocket money / salary) bhi milta hai.
Yeh internship hai Email & Chat Process Intern ki. Company ka naam hai Inficore Soft. Yeh ek remote internship hai – matlab ghar baithe kaam karna hai. Kahi office jaana nahi hai.
Sabse achhi baat: Yeh entry-level internship hai – matlab fresher bilkul apply kar sakte hain. Koi experience nahi chahiye. Koi specific degree nahi chahiye.
Aur bhi achhi baat: Stipend ₹16,300 per month hai. Haan, sahi suna. Ghar baithe, laptop ke saamne baithkar, email aur chat likhkar ₹16,300 mahina.
Role: Aapko customers ke emails aur chats ka reply karna hai. Unki problems solve karni hai. Unki madad karni hai – lekin phone pe nahi, sirf likhkar (chat aur email).
Openings: LinkedIn pe promoted job hai, responses managed off LinkedIn – matlab company khud responses dekh rahi hai. Over 100 people clicked apply already.
Yeh internship un logo ke liye perfect hai jo English likhna jaante hain, type karna jaante hain, aur customer ki madad karna chahte hain.
Is article mein main aapko A to Z jaankari dunga – kaise apply karein, kya laayega, stipend kitna hai, kaam kya hai, company kaun si hai, kya seekhne ko milega, aur kya fayde hain.
🏢 Company Kaun Si Hai? – Inficore Soft
- Company ka naam: Inficore Soft
- Type: IT / Digital Operations / Business Support Services
- Kaam ka type: Customer Communication, Digital Operations, Business Support
- Location: Remote (fully remote internship)
- Stipend: ₹16,300 per month
- Role: Email & Chat Process Intern
- Posted: 1 day ago
- Applications: Over 100 people clicked apply
📢 Company ki reputation: Inficore Soft ek growing company hai jo digital communication aur business support services mein kaam karti hai. Yeh internship structured hai – matlab aapko mentorship milegi, training milegi, aur performance based certificate milega.
💼 Job Title Kya Hai?
Post ka naam: Email & Chat Process Intern (Remote | Entry-Level)
Kuch log ise Customer Communication Intern, Chat Support Intern, Email Support Intern, Digital Operations Intern bhi bolte hain.
Yeh ek internship hai – matlab full time job nahi hai, lekin baad mein job lag sakti hai. Internship complete karne ke baad aapko certificate milega aur experience bhi.
🎯 Kis Kis Ko Apply Karna Chahiye?
✅ Education: Any graduate (kisi bhi stream se – Arts, Commerce, Science, kuch bhi). Freshers, entry-level candidates – sab apply kar sakte hain.
✅ Experience: Koi experience nahi chahiye. Yeh internship specifically freshers ke liye design ki gayi hai.
✅ Written English: Aapko English likhni aani chahiye. Sahi grammar, sahi sentences – yeh bahut important hai.
✅ Typing Speed: Achhi typing speed chahiye – kyunki chat process mein fast reply karna padta hai.
✅ Computer aur Internet: Aapke paas laptop/desktop aur stable internet hona chahiye.
✅ Customer-focused mindset: Aapko customers ki madad karne ka mann hona chahiye.
✅ Problem solving ability: Customer ki problem samajhna aur uska solution sochna.
✅ Time management aur multitasking: Ek saath multiple chats handle karne pad sakte hain.
📌 Koi specific degree nahi chahiye? – Bilkul nahi. Koi bhi graduate apply kar sakta hai.
💰 Stipend Kitna Milega? (Salary Details)
Company ne clear likha hai – ₹16,300 monthly stipend.
| Stipend Component | Amount |
|---|---|
| Monthly Stipend | ₹16,300 |
| In-hand (approx) | ₹16,300 (internship mein generally PF/ESI nahi kat-te) |
📌 Important: Internship hai, full time job nahi. Isliye company aapko stipend degi (salary nahi). Stipend par usually tax nahi lagta, aur PF/ESI bhi nahi kat-ta. Toh haath mein lagbhag ₹16,300 aayenge.
💡 Fresher ke liye: Ghar baithe, email aur chat karke, ₹16,300 mahina – yeh bahut achhi baat hai.
⚠️ Note: Internship ki duration post mein nahi likhi hai. Apply karte waqt puch lena – “Internship kitne mahine ki hai?”
🧑💼 Kaam Kya Karna Hoga? (Key Responsibilities)
Yeh non-voice role hai – matlab phone pe baat nahi karni. Sirf email aur chat likhna hai. Aasan bhasha mein samjho:
1. Email aur Chat ka reply karna
Customer ne email likha ya chat kiya – aapko padhna hai aur professionally reply karna hai. Reply mein clarity, accuracy, aur professionalism honi chahiye.
2. Customer ke questions ka jawab dena
Customer ne kuch poochha – jaise “Mera order kab aayega?”, “Mera refund kab milega?”, “Meri problem ka solution kya hai?” – aapko sahi jawab dena hai.
3. Issues resolve karna
Kuch problems aap khud solve kar sakte ho. Kuch problems aapko dusre team ko escalate (forward) karni padti hai – jaise technical issue.
4. Communication logs maintain karna
Kis customer se kya baat hui, kya problem thi, kya solution diya – yeh sab system mein likhna hai.
5. Templates aur guidelines follow karna
Company ke paas kuch ready-made replies honge (templates). Aapko woh use karne hain ya unke hisaab se reply likhna hai.
6. Customer satisfaction ensure karna
Customer happy ho – aapka reply time par gaya, sahi gaya, aur problem solve hui.
7. Confidentiality maintain karna
Customer ki personal details (jaise phone number, address) kisi se share nahi karni.
⚠️ Kya aasan hai? Likhna aata hai toh aasan hai. Kya mushkil hai? Kabhi kabhi customer rude hota hai – gussa ho kar likhta hai. Aapko professional rehna hai aur achha jawab dena hai.
⚙️ Kya Chahiye Aapko Ghar Baithe? (Requirements)
Company ne post mein kuch requirements likhi hain. Main complete list bana raha hoon:
| Item | Zaroori? | Kyon? |
|---|---|---|
| Laptop / Desktop | ✅ Bilkul chahiye | Email aur chat ke liye |
| Internet (Wi-Fi/Broadband) | ✅ Chahiye | Online chat platform access |
| Good typing speed | ✅ Chahiye | Fast replies dene ke liye |
| Written English skills | ✅ Mandatory | Sahi grammar aur sentences |
| Quiet room | ✅ Recommended | Focus ke liye |
| Webcam | ⚠️ Kabhi kabhi | Training ya meeting ke liye |
| Backup power | ⚠️ Helpful | Light chali gayi toh kaam band |
🧠 Sabse important: Aapki English writing strong honi chahiye. Grammatical mistakes nahi hone chahiye. Chat mein fast type karna aana chahiye.
🕒 Timing aur Shift
Job post mein timing nahi likhi hai. Lekin general chat process job ke liye:
- Working days: Monday se Friday (5 days) ya 6 days – confirm nahi hai
- Shift: Day shift expected hai (kyuki Indian customers honge)
- Shift hours: 8-9 hours ki shift hogi (including breaks)
- Internship duration: Post mein nahi likha – puch lena (usually 3-6 months)
⚠️ Apply karte waqt zaroor puch lena – “Internship kitne mahine ki hai? Timing kya hai? Week off kaun sa din hai?”
📊 Table Chart – Saransh (Ek Nazar Mein)
| Category | Details |
|---|---|
| Role | Email & Chat Process Intern |
| Company | Inficore Soft |
| Stipend | ₹16,300 per month |
| Job Type | Full-time Internship (Remote) |
| Location | Work from Home (India) |
| Experience | Entry-level / Freshers |
| Education | Any Graduate |
| Language Required | Strong Written English |
| Skills Needed | Typing speed, grammar, problem solving, time management, multitasking |
| Role Type | Non-Voice (Email + Chat) |
| Industry | Digital Operations / Business Support / Customer Communication |
| Posted | 1 day ago |
| Applications | Over 100+ clicked apply |
| Apply mode | LinkedIn or Company site |
📝 Step-by-Step – Kaise Apply Karein?
- LinkedIn kholo: Search karo “Inficore Soft Email & Chat Process Intern” ya directly job link se.
- Job post padho: Match hota hai toh aage badho.
- “Apply” button click karo: LinkedIn pe “Apply” button hoga.
- Resume upload karo: Apna resume jisme writing skills, typing speed, aur education likha ho.
- Cover letter likho (optional but helpful): Thoda likho ki kyun aapko yeh internship chahiye aur aapki English writing strong kyun hai.
- Submit karo: Fir company review karegi. Responses managed off LinkedIn ka matlab – company khud responses dekh rahi hai, isliye kuch din lag sakte hain.
- Test ho sakta hai: Email aur chat process mein often writing test lete hain – ek sample email likhne ko bolte hain ya typing test lete hain.
- Interview: Online hoga (Zoom ya Google Meet). Basic questions puchega – “Email kaise likhte ho?”, “Gussa customer ko kya jawab doge?”, “Typing speed kitni hai?”
- Selected: Toh internship offer letter milega. Training hogi (online).
- Documents do: Aadhar, PAN, 10th/12th marksheet, graduation certificate (agar hai toh), bank details.
🎓 Aap Kya Seekhoge? (What You Will Learn)
Yeh internship sirf paisa kamane ke liye nahi hai – aapko bahut kuch seekhne ko milega:
- Professional email likhna – corporate mein kaise email likhte hain, kaise subject line likhte hain, kaise body likhte hain.
- Chat support workflows – live chat mein kaise fast replies dene hain, kaise multiple chats handle karne hain.
- Customer support systems – customers ke saath kaise professionally baat karni hai.
- Communication quality standards – kya likhna hai, kya nahi likhna hai, kaise professional rehna hai.
- Escalation systems – kab kisi issue ko senior ko forward karna hai.
- Workflow documentation – kaise records maintain karne hain.
- Corporate communication etiquette – company ke andar aur bahar kaise communicate karna hai.
- Remote work discipline – ghar baithe kaise focused rehna hai.
💡 Ye sab seekhna aapke future career mein bahut kaam aayega. Customer Support, Operations, Business Support – in sab fields mein aapko job lene mein help hogi.
🚀 Future Career Growth – Internship Ke Baad Kya?
Internship complete karne ke baad aap in roles ke liye eligible ho sakte ho:
| Future Role | Kya Kaam? |
|---|---|
| Customer Support Executive | Calls / Chats / Emails handle karna |
| Client Relationship Associate | Clients ke saath coordination karna |
| Email Support Specialist | Sirf emails handle karna |
| Chat Process Executive | Sirf chat handle karna |
| Operations Coordinator | Operations ko coordinate karna |
| Customer Success Associate | Customers ko happy rakhna |
| Business Support Executive | Business ko support karna |
| Service Delivery Associate | Service delivery ensure karna |
| CRM Support Professional | CRM software handle karna |
📌 In sab roles mein salary ₹20,000 – ₹35,000 tak ho sakti hai experience ke hisaab se.
🧠 F&Q (Frequently Asked Questions) – Sabse Poochhe Jaane Wale Sawal
Q1 – Kya fresher apply kar sakta hai?
Ans: Haan bilkul. Yeh internship specifically freshers aur entry-level candidates ke liye design ki gayi hai.
Q2 – Kya graduation necessary hai?
Ans: Likha hai “graduates from any academic background” – matlab graduation hona chahiye. Lekin agar aapne 12th pass kiya hai aur graduation final year mein ho, toh try kar sakte ho.
Q3 – Stipend ₹16,300 haath mein aayega?
Ans: Internship mein generally PF/ESI nahi kat-ta, toh haath mein lagbhag ₹16,300 aayenge.
Q4 – Kya English bahut achhi aani chahiye?
Ans: Haan, strong written English chahiye. Grammar sahi honi chahiye, sentences clear hone chahiye. Bolna nahi aata toh chalega, likhna aana chahiye.
Q5 – Typing speed kitni chahiye?
Ans: Post mein exact number nahi likha, but chat process mein 35-40 WPM minimum hona chahiye. Agar 30 hai toh practice karo.
Q6 – Kya yeh voice process hai (phone calls)?
Ans: Nahi. Yeh non-voice role hai – sirf email aur chat. Phone pe kisi se baat nahi karni.
Q7 – Internship kitne mahine ki hai?
Ans: Post mein nahi likha. Apply karte waqt puch lena – usually 3-6 months hoti hai.
Q8 – Kya internship ke baad job milti hai?
Ans: Guarantee nahi hai, but performance-based job mil sakti hai. Post mein likha hai “performance-based internship certification” – matlab achha kaam karoge toh certificate milega aur placement help ho sakti hai.
Q9 – Kya yeh genuine internship hai?
Ans: Haan, genuine lagti hai. ₹16,300 stipend, structured responsibilities, remote flexibility – sab professional lagta hai.
Q10 – Kya part time hai?
Ans: Full-time internship likha hai – matlab 8-9 ghante kaam karna hoga.
Q11 – Kya mere paas laptop nahi hai, mobile se kaam chalega?
Ans: Nahi. Email aur chat ke liye laptop/desktop chahiye. Mobile se professional replies dena mushkil hai.
Q12 – Koi fee deni padegi?
Ans: Nahi. Genuine company internship ke liye paise nahi maangti. Agar koi maange toh fraud hai.
Q13 – Kya training milegi?
Ans: Haan. Post mein “structured mentorship” likha hai – matlab training aur guidance milegi.
Q14 – Kya main doosre kaam ke saath yeh kar sakta hoon?
Ans: Nahi, kyunki full time internship hai. Agar college student ho aur college ke saath manage kar sakte ho, toh try karo.
Q15 – Kab tak apply karna hai?
Ans: Post 1 day pehle aayi hai, over 100+ log apply kar chuke hain. Jaldi karo, nahi toh seat bhar jayegi.
👍 Is Internship Ke Fayde (Pros)
| Fayda | Kaise? |
|---|---|
| Ghar baithe kaam | Petrol, time, tiffin sab bachta hai |
| Fresher friendly | Koi experience nahi chahiye |
| Any graduate | Koi bhi degree chalegi |
| Non-voice process | Phone pe baat nahi karni |
| ₹16,300 stipend | Fresher ke liye bahut achha |
| Email & chat seekhna | Future jobs mein helpful |
| Structured mentorship | Guidance milegi |
| Certificate milega | Resume mein value |
| Remote flexibility | Office jaane ki tension nahi |
| LinkedIn promoted job | Genuine lagti hai |
👎 Is Internship Ke Nuksan (Cons)
| Nuksan | Samajh |
|---|---|
| Internship hai, job nahi | Permanent job nahi hai |
| Duration clear nahi | Pata nahi kitne mahine ki hai |
| Job guarantee nahi | Internship ke baad job lena confirm nahi |
| Written English strong chahiye | Kamzor English walo ke liye mushkil |
| Typing speed chahiye | Slow typing walo ke liye problem |
| Over 100+ applicants | Competition zyada hai |
✅ Final Decision – Apply Karein Ya Nahi?
Agar aap:
- Graduate ho (kisi bhi stream se).
- Aapki written English strong hai (grammar + sentence structure).
- Aapki typing speed 35-40 WPM hai.
- Aapke paas laptop aur stable internet hai.
- Aap non-voice role mein kaam karna chahte ho.
- Aap fresher ho aur experience nahi hai.
- Aap ₹16,300 stipend se khush ho.
✅ To bilkul apply karo. Jaldi karo, competition zyada hai.
Agar aap:
- English likhna weak hai.
- Typing speed slow hai (under 25-30 WPM).
- Laptop ya stable internet nahi hai.
- Voice process (phone calls) prefer karte ho.
- Permanent job chahiye, internship nahi.
❌ To mat apply karo.
📌 Author Ki Advice (Seedhi Baat)
Dosto, yeh internship golden opportunity hai un freshers ke liye jo English likhna jaante hain aur ghar baithe kaam karna chahte hain.
Sabse important cheez: Aapki written English strong honi chahiye. Ek simple email likhne mein grammar ki mistake nahi honi chahiye. Agar aapko lagta hai ki aapki English weak hai – toh pehle improve karo. YouTube pe “email writing in English” dekh lo, grammar seekho, practice karo.
Typing speed bhi important hai. Agar slow ho toh daily 30 minute practice karo – 2-3 hafte mein 40+ aa jayegi.
Yeh internship sirf paisa kamane ka mauka nahi hai – yeh aapko corporate communication, customer support, aur remote work ka practical experience degi. Jo aapko future mein achhi job dilaane mein madad karegi.
Jaldi karo – 1 din pehle post aayi hai aur already 100+ log apply kar chuke hain. Resume ready rakho aur apply karo.
Ek tip: Apply karte waqt ek short cover letter likhna mat bhoolna jisme aap likho – “I have strong written English skills, typing speed of X WPM, and I am eager to learn email and chat process.” – isse aapka alag impression banega.
Aur haan, koi paise mat dena. Genuine internship ke liye koi paise nahi maangta.
📢 Last Line
Ye internship un logo ke liye hai jo likhkar kaam karna chahte hain, phone se baat nahi karna chahte, ghar baithe experience build karna chahte hain, aur ₹16,300 stipend kama kar apna career start karna chahte hain.
Apply karo, seekho, aur apna future banao! ✍️💻🏠
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