Agar aap part-time job ki talash mein hain jo ghar baithe ki ja sake, toh yeh post aapke liye upyogi ho sakti hai. Niftel Communications ne Part-Time Work From Home Customer Support Executive ke liye vacancy nikali hai. Is job mein 500 openings hain aur freshers bhi apply kar sakte hain. Yeh chat process hai, yani customer calls nahi karni, balki chat ke through queries handle karni hain. Agar aapki typing theek hai aur customer handling aati hai, toh yeh job aapke liye acchi ho sakti hai.
Is post mein main aapko is job ki poori jaankari dunga – table chart se lekar FAQ tak, sab kuch. Kripya poora padhein, kyunki yeh jaankari aapke kaam aayegi.
Job Kya Hai? Ek Nazar Mein
Yeh Niftel Communications company ki taraf se Customer Support Executive ki vacancy hai. Kaam kya hai? Customer ke queries chat ke through handle karna, unki concerns resolve karna, aur positive customer experience maintain karna. Koi technical gyaan ki zaroorat nahi hai, bas Hindi aur English communication acchi honi chahiye aur customer handling aani chahiye.
Is job ka matlab hai ki aap ghar se kaam kar sakte hain, part-time hai, aur freshers bhi apply kar sakte hain. 500 openings hain aur 100+ log already apply kar chuke hain. Toh jaldi karna uchit hoga.
Job Details Ka Table Chart
Neeche maine saari important cheezein ek table mein daal di hain. Isse aapko ek nazar mein samajh aa jayega ki kya-kya chahiye aur kya milega.
| Category | Details |
|---|---|
| Company | Niftel Communications |
| Job Role | Customer Support Executive |
| Work Mode | 100% Permanent Work From Home |
| Job Type | Part-Time, Permanent |
| Experience | 0 – 4 Years (Freshers Welcome) |
| Salary (In-Hand) | ₹9,000 Per Month |
| Annual CTC | ₹50,000 – ₹1 Lakh |
| Education | 12th Pass / Graduate (Graduation Not Required) |
| Work Hours | 5.5 Hours (Excluding Breaks) |
| Shift | Rotational |
| Work Days | 5.5 Days Working |
| Location | PAN India (Remote) |
| Hiring Office | Lucknow |
| Openings | 500 Vacancies |
| Applicants | 100+ Already Applied |
| Joining | Immediate Joiners Preferred |
| Process | Chat + Blended Process |
Note: Salary fixed hai – ₹9,000 in-hand. Yeh part-time job hai, isliye 5.5 hours kaam karna hai. Freshers ke liye yeh acchi opportunity hai ghar baithe paise kamane ke liye.
Kaam Kya Karna Hoga?
Ab main aapko detail mein batata hoon ki aapka daily kaam kya hoga. Yeh responsibilities hain:
1. Customer Queries Handle Karna
Aapko customer ke queries chat ke through professionally handle karne honge. Customer kuch bhi puch sakta hai – product ke baare mein, service ke baare mein, ya koi complaint. Aapko unhe politely answer dena hai.
2. Customer Concerns Resolve Karna
Agar customer ko koi problem hai, toh aapko woh solve karni hai. Appropriate solutions dene hain. Customer ko satisfied karna hai.
3. Positive Customer Experience Maintain Karna
Har customer ke saath accha behaviour rakhna hai. Unhe feel karana hai ki unki baat suni ja rahi hai aur unki problem solve ho rahi hai.
4. Process Guidelines Follow Karna
Company ke process guidelines aur quality standards follow karne hain. Jo bhi rules hain, unhe follow karna hai.
Skills Kya Chahiye?
Is job ke liye kuch important skills chahiye. Neeche table mein dekhein:
| Skill | Kyun Zaroori Hai |
|---|---|
| Excellent Communication | Customer se baat karne ke liye |
| Interpersonal Skills | Customer ke saath accha behaviour rakhne ke liye |
| Problem-Solving | Customer ki problem solve karne ke liye |
| Decision Making | Turant decision lene ke liye |
| Work Under Pressure | Busy time mein bhi calm rehne ke liye |
| MS Excel | Reports aur data handle karne ke liye |
| Time Management | 5.5 hours mein kaam complete karne ke liye |
| Team Player | Team ke saath milkar kaam karne ke liye |
Agar aapme yeh skills hain, toh aap zaroor select honge. Agar nahi hain, toh bhi apply kar sakte hain – company training degi.
Salary Aur Work Details
Salary ki baat karein toh is Part-Time Work From Home Customer Support job mein ₹9,000 in-hand milega. Yeh fixed salary hai. Annual CTC ₹50,000 se ₹1 Lakh ke beech hai.
Kaam ka timing? 5.5 hours kaam karna hai (breaks ke alawa). Shift rotational hai. Yani kabhi bhi shift aa sakti hai. Part-time job hai, isliye 5.5 hours mein kaam khatam.
Work days ki baat karein toh 5.5 days working hai. Yani ek din half day kaam karna hai.
Ab system requirements ki baat karein – yeh bahut important hai. Agar aapka laptop in requirements ko meet nahi karta, toh WFH nahi kar payenge:
| System Requirement | Minimum Specification |
|---|---|
| Laptop | Mandatory (Windows Only) |
| Processor | Ryzen 5+ / i3 10th Gen+ / i5 8th Gen+ / i7 6th Gen+ |
| RAM | 8 GB |
| Storage | 128 GB SSD or Above |
| Operating System | Windows 11 Pro (Mandatory) |
| Internet | 100 Mbps Wi-Fi (Mandatory) |
| Power Backup | Mandatory |
Zaroori Baat: Mac ya koi aur operating system accept nahi hoga. Sirf Windows laptop chalega. Aur Windows 11 Pro hona chahiye. Windows 11 Home nahi chalega.
Kaun Apply Kar Sakta Hai?
Ab eligibility criteria dekhein. Minimum education 12th pass hai. Graduation ki zaroorat nahi hai. Freshers bhi apply kar sakte hain. Experienced candidates bhi apply kar sakte hain – 0 se 4 saal ka experience wale.
Skills ki baat karein toh aapki Hindi aur English communication acchi honi chahiye. Customer handling aani chahiye. Interpersonal skills acchi honi chahiye.
Ek aur cheez – Valid PAN Card mandatory hai. Bina PAN Card ke apply mat karein. Selection nahi hoga.
Location Preference: Jammu & Kashmir aur Kolkata ke candidates is waqt consider nahi kiye jayenge. Agar aap in jagah se hain toh apply mat karein. Baaki PAN India ke log apply kar sakte hain.
Interview Process Kaise Hoga?
Interview 5 rounds mein hoga. Yeh process thoda lamba hai, isliye taiyaar ho jayein:
Round 1: Screening Round
Yeh basic screening hai. Aapka resume check kiya jayega aur basic questions puche jayenge.
Round 2: HR Round
HR aapse baat karega. Basic questions puchega – aap kahan rehte hain, kyun yeh job chahiye, kya aap shift kar sakte hain, etc.
Round 3: OPS Round
Operations team aapse baat karegi. Yeh technical ya process related questions ho sakte hain.
Round 4: Assessment
Aapka assessment hoga. Ismein aapki communication skills aur customer handling skills check ki jayengi.
Round 5: Versant Test (Lucknow Office)
Yeh sabse important round hai. Aapko Lucknow office jana padega Versant Test ke liye. Yeh mandatory hai. Agar aap Lucknow office nahi ja sakte, toh selection nahi hoga.
Versant Test mein aapki English aur Hindi pronunciation check hoti hai. Minimum score kya chahiye, yeh company batayegi.
Documents Ki List
Interview aur joining ke liye yeh documents ready rakhein:
Mandatory Documents:
- PAN Card (Valid – Mandatory)
- Aadhaar Card
- 10th aur 12th ki mark sheets
- Resume (Updated)
Agar Experienced Hain Toh:
- Experience Letter
- Offer Letter
- Last 3 months ke payslips
Apply Kaise Karein?
Ab sabse important part – apply kaise karna hai.
Email: Apna resume bhejna hai is email par – [sheeren.anwar@niftelresources.com]
WhatsApp: 88107 67086
Zaroori Baat: Sirf DM karna hai. Call mat karna. Company ne clearly likha hai – “DM only No calls, please.” Toh call mat karein, sirf WhatsApp par message karein.
Email ya WhatsApp karte waqt apna updated resume aur contact details bhejein. Subject line mein likhein: “Application for Customer Support Executive – Part Time WFH”
Kuch Zaroori Baatein Jo Aapko Pata Honi Chahiye
1. Yeh Part-Time Job Hai
5.5 hours kaam karna hai. Full-time nahi hai. Toh agar aap full-time job dhundh rahe hain, toh yeh aapke liye nahi hai.
2. Lucknow Office Jana Zaroori Hai
Versant Test ke liye Lucknow office jana mandatory hai. Agar aap Lucknow nahi ja sakte, toh apply mat karein. Selection nahi hoga.
3. Windows 11 Pro Mandatory Hai
Agar aapke laptop mein Windows 11 Home hai, toh WFH nahi kar payenge. Windows 11 Pro hona chahiye. Mac laptop accept nahi hoga.
4. 100 Mbps Internet Chahiye
Internet speed minimum 100 Mbps honi chahiye. Agar aapka internet slow hai, toh WFH nahi kar payenge.
5. PAN Card Mandatory Hai
Bina PAN Card ke selection nahi hoga. Agar aapke paas PAN Card nahi hai, toh pehle woh banwaein.
6. Salary Kam Hai
₹9,000 in-hand part-time ke liye. Agar aap zyada paise dhundh rahe hain, toh yeh job aapke liye nahi hai.
7. Rotational Shift Hai
Kabhi bhi shift aa sakti hai. Agar aap fixed timing chahte hain, toh yeh job aapke liye nahi hai.
FAQ – Log Kya Puchte Hain
Q1: Kya yeh job 100% work from home hai?
Haan, bilkul. Is Part-Time Work From Home Customer Support job mein aapko ghar se hi kaam karna hai. Office jane ki zaroorat nahi hai. Lekin Versant Test ke liye Lucknow office jana padega.
Q2: Freshers apply kar sakte hain?
Haan, freshers welcome hain. No experience required. 12th pass bhi eligible hai. Graduation ki zaroorat nahi hai.
Q3: Salary kitni milegi?
₹9,000 in-hand per month. Fixed salary hai. Annual CTC ₹50,000 se ₹1 Lakh ke beech hai.
Q4: Kya graduation zaroori hai?
Nahi. Graduation not required. 12th pass bhi apply kar sakta hai.
Q5: Kya main night shift kar sakta hoon?
Yeh rotational shift hai. Kabhi bhi shift aa sakti hai. 5.5 hours kaam karna hai.
Q6: Resume kahan bhejna hai?
Email par: [sheeren.anwar@niftelresources.com]. WhatsApp par: 88107 67086. Sirf DM karna, call mat karna.
Q7: Kya yeh job permanent hai?
Haan, yeh part-time permanent job hai. Contractual nahi hai.
Q8: Agar mere paas PAN Card nahi hai toh?
Bina PAN Card ke selection nahi hoga. Pehle PAN Card banwaein, phir apply karein.
Q9: Kitne openings hain?
500 openings hain. Lekin 100+ log already apply kar chuke hain. Toh jaldi karna uchit hoga.
Q10: Kya main Jammu & Kashmir se apply kar sakta hoon?
Nahi. Jammu & Kashmir aur Kolkata ke candidates is waqt consider nahi kiye jayenge. Baaki PAN India ke log apply kar sakte hain.
Q11: Versant Test kahan hoga?
Lucknow office mein. Yeh mandatory hai. Agar aap Lucknow nahi ja sakte, toh selection nahi hoga.
Q12: Kya Mac laptop accept hoga?
Nahi. Sirf Windows laptop accept hoga. Windows 11 Pro mandatory hai. Mac ya koi aur OS accept nahi hoga.
Meri Taraf Se Kuch Sujhaav
Yeh Part-Time Work From Home Customer Support job ka matlab hai ki jaldi karna uchit hoga. 500 seats hain lekin competition bhi hai. 100+ log already apply kar chuke hain. Toh der mat karein.
Resume achha banayein. Apna PAN Card ready rakhein. Agar Lucknow ja sakte hain toh accha hai, warna yeh job aapke liye nahi hai.
WhatsApp par message karte waqt professional rahein. “Hello, I am interested in the Customer Support Executive position” – bas itna kaafi hai. Zyada natak mat karein. Aur call mat karein, sirf DM karein.
Interview mein confidence dikhaein. HR ko batayein ki aap shift kar sakte hain, ghar par kaam kar sakte hain, aur aapke paas proper system hai.
Aur haan – agar aapka laptop Windows 11 Pro nahi hai, toh pehle woh upgrade karein. Warna selection ke baad bhi problem hogi.
Agar aapke koi aur sawal hain toh comment mein puch lena. Main help kar dunga.
All the best!
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