Agar aap ghar baithe customer care ki job dhundh rahe hain jismein immediate joining ho sake, toh yeh post aapke liye kaam ki hai. Ek Business Process Outsourcing company ne Work From Home Customer Care 24/7 Shift Voice Process ke liye vacancy nikali hai jo Shining Stars Institution & Travels ke through post ki gayi hai. Yeh job 100% Work From Home hai, voice process hai, aur 150 openings hain. Freshers bhi apply kar sakte hain.
Is post mein main aapko is job ki poori jaankari dunga – table chart se lekar FAQ tak, sab kuch. Kripya poora padhein, kyunki yeh jaankari aapke kaam aayegi.
Job Kya Hai? Ek Nazar Mein
Yeh ek Business Process Outsourcing company ki vacancy hai jo Shining Stars Institution & Travels ke through post ki gayi hai. Kaam kya hai? Remote voice-based customer support dena. Aap company ke customers ke liye first point of contact honge, unhe solutions denge, aur high level of satisfaction ensure karenge.
Yeh job Customer Service category mein aati hai. Industry BPM / BPO hai. Department Customer Success, Service & Operations hai. Role Category Customer Success, Service & Operations – Other hai.
Yeh ek Full Time, Permanent job hai. 150 openings hain aur 100+ log already apply kar chuke hain. Job 1 week pehle post hui thi, lekin abhi bhi apply kar sakte hain. Immediate joiners required hain.
Job Details Ka Table Chart
Neeche maine saari important cheezein ek table mein daal di hain. Isse aapko ek nazar mein samajh aa jayega ki kya-kya chahiye aur kya milega.
| Category | Details |
|---|---|
| Company | Business Process Outsourcing (via Shining Stars Institution & Travels) |
| Job Role | Remote Customer Care Executive |
| Work Mode | 100% Work From Home |
| Job Type | Full Time, Permanent (Contractual / Regular) |
| Process | Voice Process |
| Experience | 0 – 3 Years (Freshers Welcome) |
| Salary (CTC) | ₹13,000 – ₹14,000 |
| Salary (In-Hand) | ₹10,000 – ₹11,000 |
| Bonus | Quarterly Bonus |
| Education | 10+2 (Graduation Not Required) |
| Work Days | 6 Days Working |
| Week Off | 1 Rotational Week Off |
| Shift | 24/7 Rotational |
| Openings | 150 Vacancies |
| Applicants | 100+ Already Applied |
| Joining | Immediate Joiners Required |
| Hiring Office | India |
Note: Salary CTC ₹13,000 se ₹14,000 hai, in-hand ₹10,000 se ₹11,000 milega. Quarterly bonus alag se milega.
Kaam Kya Karna Hoga?
Ab main aapko detail mein batata hoon ki aapka daily kaam kya hoga. Yeh responsibilities hain:
1. Customer Support Dena
Aapko remote voice-based customer support dena hai. Aap company ke customers ke liye first point of contact honge.
2. Solutions Dena
Aapko customers ko solutions dene hain. Unki queries handle karni hain aur problems solve karni hain.
3. High Satisfaction Ensure Karna
Aapko ensure karna hai ki customers satisfied hain. Unhe accha experience dena hai.
4. Process Guidelines Follow Karna
Company ke process guidelines aur quality standards follow karne hain.
Skills Kya Chahiye?
Is job ke liye kuch important skills chahiye. Neeche table mein dekhein:
| Skill | Kyun Zaroori Hai |
|---|---|
| English Communication | Customers se baat karne ke liye |
| Hindi Communication | Customers se baat karne ke liye |
| Verbal Skills | Voice process ke liye |
| Written Skills | Chat aur email ke liye |
| Customer Handling | Customer ke saath accha behaviour rakhne ke liye |
| Problem-Solving | Customer ki problem solve karne ke liye |
| Time Management | Shifts manage karne ke liye |
Agar aapme yeh skills hain, toh aap zaroor select honge. Agar nahi hain, toh bhi apply kar sakte hain – company training degi.
System Requirements Mandatory
Is job ke liye kuch cheezein mandatory hain. Agar aapke paas yeh nahi hain, toh apply mat karein:
| System Requirement | Minimum Specification |
|---|---|
| System | Laptop or Desktop (Intel Core i5 or equivalent and above) |
| Memory | Minimum 8 GB RAM |
| Operating System | Windows 10 or Higher |
| Internet | Stable Wi-Fi (Minimum 40 Mbps) |
| Power Backup | Reliable Power Backup (Inverter/Generator) Mandatory |
| Peripherals | USB Headset and Webcam |
Zaroori Baat: Power backup mandatory hai. Agar aapke paas inverter ya generator nahi hai, toh apply mat karein. USB headset aur webcam bhi zaroori hain.
Documents Required
Is job ke liye kuch documents mandatory hain:
- Aadhaar Card (Mandatory)
- PAN Card (Mandatory)
- 10th aur 12th ki mark sheets
- Updated Resume
Agar aapke paas Aadhaar aur PAN card nahi hai, toh pehle woh arrange karein.
Salary Aur Work Details
Salary ki baat karein toh is Work From Home Customer Care 24/7 Shift Voice Process job mein ₹13,000 se ₹14,000 CTC milega, aur in-hand ₹10,000 se ₹11,000 milega. Salary communication skills ke basis par decide hogi.
Quarterly bonus alag se milega. Yeh ek acchi baat hai – salary ke alawa bonus bhi milega.
Work days ki baat karein toh 6 days working hai. 1 rotational week off milega. Shift 24/7 rotational hai, matlab kabhi bhi shift aa sakti hai.
Kaun Apply Kar Sakta Hai?
Ab eligibility criteria dekhein. Minimum qualification 10+2 hai. Graduation ki zaroorat nahi hai. Experience 0 se 3 saal tak ka chahiye. Freshers bhi apply kar sakte hain.
Skills ki baat karein toh aapko English aur Hindi dono mein acchi verbal aur written communication skills chahiye. Customer handling aani chahiye.
Zaroori Baat: Applicants ke paas is month ya next 3 months mein koi pre-determined leave requirement nahi honi chahiye. Matlab agar aapko koi shaadi ya function attend karna hai, toh pehle soch lein.
Company Ke Baare Mein
Yeh ek Business Process Outsourcing company hai jo Shining Stars Institution & Travels ke through hire kar rahi hai. Shining Stars ITPL ek featured staffing consultancy hai.
Company ne clearly likha hai – “SHINING STARS ITPL DO NOT CHARGE ANY FEES OR AMOUNT FROM ANY CANDIDATE.” Matlab company kisi bhi candidate se paise nahi maangti. Agar koi paise maange, toh woh scam hai.
Interview Process Kaise Hoga?
Interview process ke baare mein exact details nahi di gayi hain, lekin generally BPO jobs mein yeh hota hai:
Round 1: Resume Shortlisting
Aapka resume dekhkar shortlist kiya jayega.
Round 2: HR Round
HR aapse baat karega. Basic questions puchega – aap kahan rehte hain, kya aap shift kar sakte hain, etc.
Round 3: Communication Test
Aapki English aur Hindi communication skills check ki jayengi.
Round 4: Final Selection
Agar aap saare rounds clear kar lete hain toh aapko offer letter mil jayega.
Apply Kaise Karein?
Ab sabse important part – apply kaise karna hai.
Contact Person: Indrajeet
Contact Number: 9196254114
How to Apply: Apna updated resume WhatsApp par bhejein.
Message Format: Resume bhejte waqt “Remote Work” likhna zaroori hai.
Zaroori Baat: WhatsApp par resume bhejein, call mat karein. Company ne clearly likha hai – “share your updated resume via WhatsApp.”
Kuch Zaroori Baatein Jo Aapko Pata Honi Chahiye
1. Yeh Voice Process Hai
Aapko calls handle karni hain. Chat nahi karni. Agar aapko bolna pasand nahi, toh yeh job aapke liye nahi hai.
2. 24/7 Shift Hai
Kabhi bhi shift aa sakti hai. Agar aap night shift nahi kar sakte, toh yeh job aapke liye nahi hai.
3. 6 Days Working Hai
Saturday-Sunday off nahi milega. 1 rotational week off milega. Agar aapko 5 days working chahiye, toh yeh job aapke liye nahi hai.
4. System Requirements Strict Hain
i5 processor, 8GB RAM, Windows 10+, 40 Mbps internet, power backup, USB headset, webcam – yeh sab mandatory hai. Agar koi bhi cheez missing hai, toh apply mat karein.
5. Leave Requirement Nahi Honi Chahiye
Is month ya next 3 months mein koi pre-determined leave nahi honi chahiye.
6. Salary Kam Hai
₹10,000 se ₹11,000 in-hand. Agar aap zyada paise dhundh rahe hain, toh yeh job aapke liye nahi hai.
7. Immediate Joiners Required Hain
Agar aap abhi join kar sakte hain, toh accha hai. Agar aapko 1 mahina lagta hai, toh yeh job aapke liye nahi hai.
8. Company Fees Nahi Maangti
Company ne clearly likha hai – no fees. Agar koi paise maange, toh woh scam hai.
FAQ – Log Kya Puchte Hain
Q1: Kya yeh job 100% work from home hai?
Haan, bilkul. Is Work From Home Customer Care 24/7 Shift Voice Process job mein aapko ghar se hi kaam karna hai. Office jane ki zaroorat nahi hai.
Q2: Freshers apply kar sakte hain?
Haan, freshers welcome hain. 0 se 3 saal ke experience wale candidates apply kar sakte hain.
Q3: Salary kitni milegi?
CTC ₹13,000 se ₹14,000 hai, in-hand ₹10,000 se ₹11,000 milega. Quarterly bonus alag se milega.
Q4: Kya graduation zaroori hai?
Nahi. Graduation Not Required. 10+2 pass bhi apply kar sakte hain.
Q5: Kya main night shift kar sakta hoon?
Yeh 24/7 rotational shift hai. Kabhi bhi shift aa sakti hai.
Q6: Resume kahan bhejna hai?
WhatsApp par Indrajeet ke number 9196254114 par bhejein. “Remote Work” likhna zaroori hai.
Q7: Kya yeh job permanent hai?
Yeh Full Time, Permanent job hai (Contractual / Regular).
Q8: Kya system requirements zaroori hain?
Haan, i5 processor, 8GB RAM, Windows 10+, 40 Mbps internet, power backup, USB headset, webcam – yeh sab mandatory hai.
Q9: Kitne openings hain?
150 openings hain.
Q10: Kya main call kar sakta hoon?
Company ne kaha hai WhatsApp par resume bhejein. Call mat karein.
Q11: Kya Aadhaar aur PAN card zaroori hai?
Haan, Aadhaar aur PAN card mandatory hai.
Q12: Kya yeh job scam hai?
Company ne clearly likha hai – no fees. Agar koi paise maange, toh woh scam hai.
Q13: Kya leave le sakte hain?
Is month ya next 3 months mein pre-determined leave nahi honi chahiye.
Q14: Kya immediate join karna zaroori hai?
Haan, immediate joiners required hain.
Meri Taraf Se Kuch Sujhaav
Yeh Work From Home Customer Care 24/7 Shift Voice Process job acchi lag rahi hai – 150 openings hain, freshers bhi apply kar sakte hain, aur work from home hai. Lekin kuch cheezein dhyan mein rakhni chahiye.
1. System Requirements Check Karein
i5 processor, 8GB RAM, Windows 10+, 40 Mbps internet, power backup, USB headset, webcam – yeh sab hona chahiye. Agar koi cheez missing hai, toh pehle arrange karein.
2. English Aur Hindi Practice Karein
Voice process hai, toh communication skills strong honi chahiye. Daily practice karein.
3. Night Shift Ke Liye Taiyaar Rahein
24/7 shift hai. Apne sleep schedule ko adjust karein.
4. WhatsApp Par Professional Message Bhejein
Resume bhejte waqt “Remote Work” likhna zaroori hai. Professional message likhein.
5. Company Fees Nahi Maangti
Company ne clearly likha hai – no fees. Agar koi paise maange, toh woh scam hai.
6. Leave Requirement Ka Dhyan Rakhein
Is month ya next 3 months mein koi pre-determined leave nahi honi chahiye.
7. Apply Karte Waqt Apna Best Resume Bhejein
Communication skills aur customer handling experience highlight karein.
Agar aapke koi aur sawal hain toh comment mein puch lena. Main help kar dunga.
All the best!
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