Yeh Job Asal Me Kya Hai?
Dekho bhai, sabse pehle toh yeh samajh lo ki yeh job kya hai. Yeh ek Work From Home job hai jisme tumhe WhatsApp ke through logon se baat karni hoti hai. Matlab ghar baithe mobile ya laptop se kaam karna hai. Company ka naam hai Ujobs Consulting, aur yeh log freshers ko hire kar rahe hain. Koi experience ki zaroorat nahi hai, bas thoda sa communication skill hona chahiye.
Yeh job Non-Voice category me aati hai. Iska matlab yeh nahi ki tumhe bilkul baat nahi karni. Non-voice ka matlab hai ki tumhe phone pe zyada bolna nahi hai, bas WhatsApp pe messages ke through candidates ya job seekers se baat karni hai. Kabhi kabhi inbound calls bhi aa sakti hain, lekin zyada kaam messaging ka hi hai.
Job title hai: WhatsApp Chat Support – Non Voice (Work From Home)
Company: Ujobs Consulting
Salary: 1.5 Lakh se 5 Lakh per year (monthly roughly 12,500 se 41,000 tak, lekin realistically freshers ko 15,000 se 25,000 ke beech milta hai).
Location: Karimnagar, Hyderabad, Bengaluru — lekin kaam ghar se karna hai, toh location ka matlab yeh hai ki in cities me rehne wale candidates ko preference milega.
Experience: 0 se 3 saal — matlab freshers bhi apply kar sakte hain.
Openings: 1 post — haan sirf ek seat khali hai, toh competition zyada hoga.
Applicants: 100+ already apply kar chuke hain — toh jaldi karo agar interest hai.
Posted: 2 weeks pehle — matlab abhi bhi active ho sakta hai, lekin jaldi apply karna better hai.
Kaam Kya Karna Hota Hai? (Responsibilities)
Ab aate hain asli kaam pe. Yeh job kya kya karna hota hai, wo detail me samjhata hoon:
1. Inbound Calls Answer Karna
Job description me likha hai ki answer inbound calls from potential job seekers. Matlab kuch log tumhe call karenge. Ye log job dhundh rahe honge, ya kisi vacancy ke baare me jaanna chahte honge. Tumhe unki call uthani hai, unki baat sunni hai, aur samajhna hai ki unhe kya chahiye. Yeh log frustrated bhi ho sakte hain, confuse bhi ho sakte hain — tumhe patiently sunna hai.
Lekin yaad rakho, yeh non-voice process hai, toh calls ka volume bahut kam hoga. Zyada tar kaam WhatsApp pe hi hoga.
2. Candidates Ko Qualify Karna
Sirf call uthana kaafi nahi hai. Tumhe yeh bhi dekhna hai ki kaun sa candidate asli me eligible hai aur kaun nahi. Jaise agar company kisi specific job ke liye log dhundh rahi hai, toh tumhe check karna hai ki jis bande se baat ho rahi hai wo us job ke liye fit hai ya nahi. Uska qualification kya hai, experience kya hai, location kahan hai — ye sab poochna hai.
Yeh process ko qualifying the lead kehte hain. Agar tum yeh sahi se nahi kar paoge, toh recruitment team ke paas faltu leads chali jayengi, aur wo log tumse khush nahi honge.
3. WhatsApp Pe Information Dena
Jab koi candidate interested hota hai, toh tumhe usse WhatsApp pe details bhejni hoti hai. Jaise job kya hai, salary kitni hai, kaam kahan karna hai, timing kya hai — ye sab information WhatsApp message ke through dena hota hai.
WhatsApp pe baat karne ka apna ek style hota hai. Tumhe professional bhi rehna hai, lekin friendly bhi. Short messages me clear information deni hoti hai. Zyada lamba message koi padhta nahi hai.
4. Leads Ko Recruitment Team Tak Pahuchana
Jab tumhe lagta hai ki yeh candidate sahi hai, toh uski details recruitment team ko pass karni hoti hai. Yeh kaam professional aur timely manner me karna hai. Matlab jaldi karna hai, lekin galti nahi karni.
Recruitment team ke log phir us candidate se contact karenge, interview schedule karenge, aur aage ka process handle karenge. Tumhara kaam bas lead generate karna aur qualify karna hai.
5. Follow-Up Karna
Kabhi kabhi candidates reply nahi karte. Unhe follow-up karna padta hai. WhatsApp pe polite message bhejna hota hai — “Sir/Madam, kya aapko job ke baare me jaankari chahiye thi? Koi sawal ho toh bataiye.”
Follow-up karna important hai kyunki bina follow-up ke leads thande pad jaate hain. Log busy hote hain, bhool jaate hain. Tumhari ek chhoti si message unhe wapas la sakti hai.
6. Records Maintain Karna
Tumhe pata hona chahiye ki tumne kitne logon se baat ki, kitne qualify hue, kitne disqualified, kitne interested hain. Iska record rakhna hota hai. Kai companies CRM software use karti hain, lekin chhoti companies me Google Sheets ya Excel me bhi kaam chal jaata hai.
Yeh kaam boring lag sakta hai, lekin agar tumhe apni performance track karni hai, toh yeh zaroori hai.
Kaun Apply Kar Sakta Hai? (Eligibility)
Ab sabse important sawal — kya tum eligible ho? Chalo check karte hain:
Education
Job description me clearly likha hai: Graduation Not Required. Matlab 10th pass, 12th pass, ya graduate — koi bhi apply kar sakta hai. Education ki koi strict requirement nahi hai.
Lekin realistically, agar tum graduate ho toh thoda advantage milega. Kai companies graduation prefer karti hain, chahe likha ho ki nahi chahiye.
Experience
Freshers welcome hain. 0 se 3 saal ka experience wale log apply kar sakte hain. Matlab agar tumne abhi tak koi job nahi ki, toh bhi tum eligible ho.
Lekin ek baat samajh lo — freshers ko training deni padti hai, isliye kuch companies freshers ko thodi kam salary offer karti hain. Agar tumhe 2-3 saal ka BPO ya customer service ka experience hai, toh tum zyada salary negotiate kar sakte ho.
Location
Job description me likha hai: Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, or Bangalore. Matlab in cities me rehne wale log preferred hain.
Lekin yeh work from home job hai, toh technically koi bhi apply kar sakta hai. Lekin company shayad chahti hai ki candidate in cities ke aas paas ho, taaki agar kabhi office bulana pade toh aa sake. Ya phir shayad kuch verification ke liye.
Agar tum in cities me nahi rehte, toh bhi apply kar sakte ho, lekin selection chance thoda kam ho sakta hai.
Age Limit
Glassdoor pe ek similar job posting me likha tha: Age limit 18 to 28 years. Toh agar tumhari age 18 se kam ya 28 se zyada hai, toh problem ho sakti hai.
Lekin yeh specific job posting me age ka zikr nahi hai. Toh shayad flexible ho.
Skills
Yeh job ke liye kya skills chahiye:
Communication Skills — Yeh sabse important hai. Tumhe Hindi aur English dono me baat karni aani chahiye. WhatsApp pe likhna hai toh typing bhi aani chahiye. Grammar perfect hona zaroori nahi, lekin samajhne layak hona chahiye.
Basic Computer Knowledge — Tumhe computer chalana aana chahiye. WhatsApp Web use karna aana chahiye, Excel ya Google Sheets me data enter karna aana chahiye.
Typing Speed — Kai companies 30-40 WPM (words per minute) typing speed expect karti hain. Agar tumhari typing slow hai, toh practice karo.
Patience — Kabhi kabhi candidates bahut sawal poochte hain, kabhi kabhi rude hote hain. Tumhe calm rehna hai.
Multitasking — Ek saath kai chats handle karne pad sakte hain. Tumhe ek chat se dusri chat me switch karna aana chahiye.
Salary Kitni Milegi? (Detailed Breakdown)
Ab baat karte hain paise ki. Salary ke baare me alag-alag information available hai.
Job Posting Me Kya Likha Hai
Official posting me likha hai: 1.5 Lakh se 5 Lakh P.A. Matlab saal ka 1,50,000 se 5,00,000 tak. Monthly hisaab se dekho toh:
- 1.5 Lakh/year = 12,500/month
- 5 Lakh/year = 41,666/month
Lekin yeh range bahut wide hai. Fresher ko shayad 12,500 se 18,000 ke beech milega. Experienced candidate ko 25,000 se 35,000 tak mil sakta hai.
Realistic Salary Kya Hai?
Glassdoor pe Ujobs Consulting ki ek similar job posting mili jisme salary ₹20,000 se ₹28,000 per month likhi thi. Median salary ₹24,000/month thi.
Toh realistically, fresher ko shayad ₹15,000 se ₹20,000 ke beech milega. Agar tumhe 2-3 saal ka experience hai, toh ₹20,000 se ₹28,000 tak mil sakta hai.
Salary Ke Alawa Benefits
Kuch companies cell phone reimbursement deti hain (matlab tumhara phone bill thoda cover ho jaata hai). Work from home ka biggest benefit yeh hai ki tumhe travel nahi karna padta, petrol ya auto ka kharcha bach jaata hai.
Lekin yeh specific job posting me benefits ka zyada zikr nahi hai. Toh assume karo ki sirf salary milegi, aur kuch nahi.
Kaam Karne Ka Mahol Kaisa Hoga? (Work Environment)
Yeh work from home job hai, toh tumhara ghar hi tumhara office hai. Iske apne fayde hain aur apni challenges.
Fayde (Advantages)
No Travel — Tumhe subah uthkar bus ya metro pakadne ki zaroorat nahi. Bed se utho, laptop kholo, kaam shuru karo.
Flexible Timing — Kai companies me timing thodi flexible hoti hai. Lekin yeh job posting me shift ka zikr nahi hai, toh shayad fixed timing ho. Generally BPO jobs me rotational shifts hoti hain.
Comfort — Ghar me comfortable kapde pehno, apni chair pe baitho, apne music sunte hue kaam karo.
Cost Saving — Travel, food, aur kapdon ka kharcha bach jaata hai.
Freshers Ke Liye Achha — Agar tumhare paas experience nahi hai, toh yeh ek achha starting point hai. Yahan se tum communication skills seekh sakte ho, aur aage badh sakte ho.
Challenges (Nuksan)
Isolation — Ghar pe akela kaam karte rehna boring lag sakta hai. Office me colleagues ke saath baat karna, chai peena — yeh sab miss karoge.
Distractions — Ghar me TV hai, family hai, fridge hai. Focus karna mushkil ho sakta hai.
Work-Life Balance — Kabhi kabhi lagta hai ki kaam khatam hi nahi hota. Laptop saamne hai toh kaam bhi saamne hai.
Technical Issues — Internet down ho gaya, laptop hang ho gaya, light chali gayi — toh kaam ruk jaata hai. Office me yeh problem kam hoti hai kyunki wahan backup hota hai.
No Fixed Timing Sometimes — Kai BPO jobs me rotational shifts hoti hain. Kabhi din, kabhi raat. Agar tumhari body clock disturb hoti hai, toh problem ho sakti hai.
Kaise Apply Karna Hai? (Application Process)
Ab aate hain sabse practical sawal pe — apply kaise karein?
Step 1: Resume Taiyar Karo
Agar tum fresher ho, toh bhi ek simple resume banao. Usme likho:
- Tumhara naam, phone number, email
- Education details (10th, 12th, graduation — jo bhi ho)
- Skills (typing speed, communication, computer knowledge)
- Agar koi internship ya part-time kaam kiya hai, toh wo likho
Resume ki length 1 page se zyada nahi honi chahiye. Recruiters ke paas time nahi hota lamba resume padhne ka.
Step 2: Job Portal Pe Apply Karo
Yeh job posting Glassdoor, LinkedIn, Naukri, Indeed jaise portals pe milti hai. “Ujobs Consulting WhatsApp Chat Support” search karo, aur apply button dabao.
Agar portal pe apply karne ka option hai, toh seedha apply karo. Agar email pe resume bhejna hai, toh ek short cover letter likho. Jaise:
“Dear Sir/Madam,
I am interested in the WhatsApp Chat Support position. I am a fresher with good communication skills and basic computer knowledge. Please find my resume attached.
Thank you.”
Bas itna kaafi hai. Lamba cover letter koi nahi padhta.
Step 3: Interview Ki Taiyari Karo
Agar shortlist ho gaye, toh interview call aayega. Yeh shayad phone pe ho ya video call pe.
Kya pooch sakte hain:
- “Apne baare me batao” — 1-2 minute me apna intro do.
- “Yeh job kyun karna chahte ho?” — Bolo ki communication skills improve karna chahte ho, aur ghar se kaam karna convenient hai.
- “Typing speed kitni hai?” — Jo sach hai bolo. Agar kam hai toh bolo ki practice kar rahe ho.
- “WhatsApp use karte ho?” — Haan, obviously. Roz karte ho.
- “Kab join kar sakte ho?” — “Immediate” bolo agar possible ho.
Interview Tips:
- Saaf safai se baat karo.
- Background me noise na ho.
- Internet stable ho.
- Confidence dikhao, lekin overconfident mat bano.
- Agar kuch nahi aata, toh bolo “Mujhe nahi pata, lekin seekh lunga.”
Step 4: Skill Test (Agar Ho)
Kuch companies typing test lete hain, ya WhatsApp pe ek sample conversation karvate hain. Isme tumhe ek dummy customer se baat karni hoti hai, aur company dekhti hai ki tum kaise handle karte ho.
Iske liye practice karo. Kisi dost ke saath WhatsApp pe role-play karo. Tum customer bano, wo support agent bane. Phir swap karo.
Step 5: Offer Letter
Agar sab kuch theek raha, toh offer letter aayega. Usme salary, timing, leave policy, notice period — ye sab likha hoga. Dhyan se padho. Agar kuch samajh nahi aaye, toh poocho.
Offer accept karne se pehle ye check karo:
- Salary kitni hai, aur kab milegi (1st of month? 7th?)
- Working hours kya hain? Rotational shifts hain ya fixed?
- Weekly off kaunsa din hai?
- Koi bond sign karna hai kya? (Kai BPO companies 6-12 months ka bond sign karvati hain. Agar bond hai, toh samajh lo ki beech me job chhodne pe paisa dena padega.)
Job Ke Liye Table Chart
| Category | Details |
|---|---|
| Job Title | Work From Home – Fresher – Remote – WhatsApp Chat Support – Non Voice (WFH) |
| Company | Ujobs Consulting |
| Location | Karimnagar, Hyderabad, Bengaluru (Work From Home) |
| Experience Required | 0 – 3 years (Freshers welcome) |
| Salary Range | ₹1.5 Lakh – ₹5 Lakh P.A. (Realistically ₹15,000 – ₹25,000/month for freshers) |
| Education | Graduation Not Required (10th/12th pass can apply) |
| Employment Type | Full Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | Non Voice |
| Key Skills | WhatsApp Chat Support, Non-Voice, Customer Service, Typing, Communication |
| Openings | 1 |
| Applicants | 100+ (already applied) |
| Posted | 2 weeks ago |
| Work Mode | 100% Work From Home / Remote |
| Age Limit | 18 – 28 years (as per similar Ujobs posting) |
FAQs (Aksar Puche Jaane Wale Sawal)
1. Kya yeh job 100% work from home hai?
Haan, yeh job completely work from home hai. Tumhe ghar se hi kaam karna hai. Laptop ya desktop, aur stable internet connection hona chahiye.
2. Kya freshers apply kar sakte hain?
Bilkul. Job description me clearly likha hai ki freshers welcome hain. 0 se 3 saal ka experience wale log apply kar sakte hain.
3. Kya graduation zaroori hai?
Nahi. Job posting me likha hai “Graduation Not Required.” 10th ya 12th pass bhi apply kar sakte hain. Lekin agar tum graduate ho toh thoda advantage milega.
4. Salary kitni milegi fresher ko?
Realistically, fresher ko ₹15,000 se ₹20,000 per month mil sakti hai. Official range ₹1.5 Lakh se ₹5 Lakh P.A. hai, lekin freshers ko lower end pe hi offer hota hai.
5. Kya yeh night shift job hai?
Job posting me shift ka zikr nahi hai. Lekin BPO industry me generally rotational shifts hoti hain. Kabhi day, kabhi night. Tumhe interview me poochna chahiye.
6. Kya mujhe apna laptop lana padega?
Haan, work from home job ke liye generally apna laptop ya desktop chahiye hota hai. Kuch companies provide karti hain, lekin zyada tar apna lana padta hai.
7. WhatsApp pe kaam karna hai, toh kya mera personal number use hoga?
Nahi. Company tumhe ek alag number ya WhatsApp Business account degi. Tumhe usi se kaam karna hoga. Apna personal WhatsApp use nahi karna.
8. Kya yeh job permanent hai?
Haan, job posting me “Full Time, Permanent” likha hai. Matlab yeh temporary ya contract job nahi hai.
9. Kitne log already apply kar chuke hain?
100+ log already apply kar chuke hain. Sirf 1 opening hai. Toh competition zyada hai. Jaldi apply karo.
10. Kya main Hyderabad se bahar rehta hoon, toh apply kar sakta hoon?
Job posting me likha hai candidates from Hyderabad, New Delhi, Mumbai, Pune, or Bangalore preferred hain. Lekin technically work from home hai, toh koi bhi apply kar sakta hai. Selection chance thoda kam ho sakta hai agar tum in cities me nahi rehte.
11. Kya WhatsApp chat support me Hindi me baat karni hoti hai?
Generally Hindi aur English dono me. Tumhe dono languages me comfortable hona chahiye. Agar koi regional language aati hai (Telugu, Tamil, etc.), toh wo bonus hai.
12. Kya yeh job karne ke liye koi certification chahiye?
Nahi. Koi certification zaroori nahi hai. Bas communication skills aur basic computer knowledge hona chahiye.
13. Interview kaise hoga?
Generally phone interview ya video call interview hota hai. Kuch companies WhatsApp pe bhi interview le leti hain.
14. Kya mujhe training di jayegi?
Haan, generally freshers ko 1-2 weeks ki training di jaati hai. Isme tumhe company ke processes, WhatsApp communication style, aur CRM tools ke baare me sikhaya jaata hai.
15. Agar mujhe job chhodni ho, toh kitna notice period dena hoga?
Yeh company policy pe depend karta hai. Generally 15 se 30 days ka notice period hota hai. Offer letter me likha hoga.
16. Kya yeh job stress wali hai?
Har job me thoda stress hota hai. WhatsApp chat support me kabhi kabhi rude candidates aate hain, ya targets pressure hota hai. Lekin agar tum patience rakhte ho, toh manageable hai.
17. Kya main dusri job ke saath yeh part-time kar sakta hoon?
Yeh full-time job hai. Generally companies allow nahi karti ki tum dusri job karo simultaneously. Lekin work from home hai, toh technically possible hai agar timings clash na ho. Lekin company policy check karo.
18. Salary kab milegi?
Generally 1st of month ya 7th of month. Offer letter me likha hoga.
19. Kya koi bond sign karna padega?
Kai BPO companies 6-12 months ka bond sign karvati hain. Agar bond hai, toh job chhodne pe paisa dena pad sakta hai. Interview me poocho.
20. Agar internet down ho jaaye toh kya hoga?
Tumhari problem hai. Company generally internet ka paisa nahi deti. Tumhe backup internet (mobile hotspot) rakhna chahiye.
Kya Yeh Job Tumhare Liye Sahi Hai? (Final Thoughts)
Chalo ab honest baat karte hain. Yeh job kis ke liye sahi hai aur kis ke liye nahi.
Yeh job tumhare liye sahi hai agar:
- Tum fresher ho aur experience banana chahte ho.
- Tumhe ghar se kaam karna pasand hai.
- Tumhari communication skills achhi hain (Hindi + English).
- Tum patiently baat kar sakte ho.
- Tumhe BPO industry me career banana hai.
- Tumhe temporary income chahiye jab tak kuch better na mile.
Yeh job tumhare liye sahi nahi hai agar:
- Tumhe office environment pasand hai.
- Tumhe face-to-face interaction chahiye.
- Tumhe high salary chahiye (fresher ko zyada nahi milegi).
- Tum night shifts nahi kar sakte.
- Tumhe technical issues handle karne me problem hoti hai.
- Tumhe long-term career growth chahiye bina skill upgrade kiye.
Yeh job ek stepping stone hai. Isse tumhe BPO industry ka experience milega, communication skills improve hongi, aur agar tum mehnat karo toh 1-2 saal me senior role ya better company me switch kar sakte ho.
Lekin agar tum sochte ho ki yeh job tumhe permanently rich bana degi, toh galat ho. Salary freshers ke liye theek hai, lekin long-term me tumhe skill upgrade karna padega.
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