Dhyan dijiye: Is job mein chat process hai, matlab likhna hai, bolna nahi! Toh un logo ke liye perfect jo phone pe baat karne se darein ya unhe likhna pasand ho.
Sabse Pehle: Yeh Job Kya Hai?
Dosto, aaj kal zyada log chat karna pasand karte hai. Phone uthana kisi ko pasand nahi hai. Call pe baat karte time log confuse ho jaate hain, ghabra jaate hain. Isliye companies ne chat support shuru kiya hai.
Tum type karoge, customer ko message likhoge, aur unki problems solve karoge. Koi call nahi, koi voice nahi, sirf likhna hai aur typing karna hai. Ye un logo ke liye sapne jaisi job hai jo introvert hain, ya jinhe phone se baat karne mein darr lagta hai!
Yeh job Indian MNC Company de rahi hai. MNC matlab Multi-National Company. Toh tum ek badhiya company ke liye kaam karoge. Angel Consultants naam ki consultancy ye job post kar rahi hai.
Salary: Up to ₹20,000 per month (around ₹1-2.5 Lacs per annum)
Experience: 0-5 years – matlab freshers bhi apply kar sakte ho!
Openings: 50 vacancies hain! Bahut saare mauke hain.
Work Mode: Permanent Work From Home – ghar se kaam, kahi jaana nahi.
Hiring office: Kolkata mein hai, lekin job remote hai. Tum kahi bhi India mein rehte ho, apply kar sakte ho!
Posted: 6 days pehle. Applicants already 100+ hain, lekin 50 openings hain toh abhi bhi chance hai.
Sabse important baat: Isme chat process hai – matlab likhkar customer ki help karni hai. Call nahi karni! Toh un logo ke liye best hai jo typing fast karte hain aur likhne mein comfortable hain.
Chat Process Kya Hota Hai? (Samjho Simple Bhasha Mein)
Dosto, main example se samjhata hoon:
Socho tum Flipkart ya Amazon par order karte ho. Order book ho gaya, lekin kuch problem ho gayi – jaise paise cut gaye par order book nahi hua. Kyu karte ho tum?
Call karte ho? Nahi. Tum chat support mein jaate ho aur message karte ho: “Mera payment ho gaya lekin order confirm nahi hua.”
Ab customer care executive (tum) us chat pe reply karega: “Sir, main aapki help karunga. Aapka order ID batao.”
Bas! Yehi hai chat process. Tum type kar rahe ho, customer type kar raha hai. Koi call nahi, koi tension nahi. Sirf communication skills acchi honi chahiye, likhne mein accha hona chahiye.
Is job mein bhi kuch customer service process hai. Matlab customers ki problems solve karni hai, unke messages ka reply dena hai, unko help karni hai. Lekin sirf chat mein – phone nahi uthana!
Kyun Yeh Job Khaas Hai?
Pehla reason: Chat process hai – phone uthane ki tension nahi. Introverts ke liye heaven hai yeh job!
Dusra reason: Permanent Work From Home – ghar se kaam, office ka bhagdaud nahi.
Teesra reason: Graduation required nahi! 12th pass bhi apply kar sakte ho. Yahan tak ki under-graduate bhi chalega.
Chahta reason: Freshers welcome – koi experience nahi toh bhi chalega.
Paachwan reason: 50 openings – selection chance bahut zyada hai.
Chhatha reason: Salary up to ₹20,000 – ghar baithe itna paisa badi baat hai.
Saathwan reason: Indian MNC Company – resume mein accha lagega.
Company Ke Baare Mein (Indian MNC Company + Angel Consultants)
Job description mein company ka naam directly nahi likha hai. Yeh Angel Consultants ne job post kiya hai. Angel Consultants ek placement consultancy hai jo doosri companies ke liye candidates hire karti hai.
Indian MNC Company ka matlab – yeh company Indian hai, lekin multinational hai. Iska matlab iske customers duniya bhar mein hain. Toh tum English mein chat karoge mostly. Hindi mein bhi ho sakta hai, but English acchi honi chahiye.
Angel Consultants – yeh consultancy Kolkata mein hai. Inka kaam hai candidates dhundhna companies ke liye. Toh tum Angel Consultants ko apply karoge, aur woh company mein tumhari placement karenge.
Important Note: Consultancy kabhi kabhi fees leti hai. Lekin genuine consultancy job placement ke liye candidate se paisa nahi leti. Company leti hai. Toh apply karte waqt confirm kar lena ki koi Fees toh nahi maang rahe.
Kya Kaam Karna Hoga (Job Responsibilities)
Main simple bhasha mein bata deta hoon:
- Customer Ki Chats Ka Reply Dena: Customers tumhe chat karenge – unki problems bataenge. Tumhe unke messages padhne hain aur reply likhne hain.
- Problems Solve Karna: Customer kuch bhi problem leke aaye – order related, payment related, delivery related, ya koi aur issue. Tumhe solution dena hai.
- Typing Fast Karna: Tum jitna fast type karoge, utne zyada chats handle kar paoge. Company ka target hoga – kitne chats per hour. Toh typing speed important hai.
- English Acchi Likhna: Customer ko professional reply dena hai. “Kya hal hai” nahi likhna. “How may I assist you?” type ke professional replies likhne hote hain.
- Company Policies Ke Hisaab Se Reply Dena: Mann se nahi bol sakte. Training mein jo rules sikhayenge, unhi ke hisaab se reply dene hain.
- Escalate Karna Agar Zaroorat Ho: Kabhi kuch problem tumhare level se upar ki ho, toh senior team ko forward karna hai.
- Data Entry Thodi Bohot: Chat ke baad thoda sa data entry karna padta hai – jaise issue kya tha, resolve hua ya nahi, kitna time laga.
Note: Isme voice call nahi hai. Sirf chat hai. Toh tension mat lo phone uthane ki.
Eligibility Criteria (Kis Ko Apply Karna Chahiye?)
| Criteria | Requirement |
|---|---|
| Education | Graduation not required – 12th pass, undergraduate, graduate – sab chalega |
| Experience | 0 – 5 years (Freshers welcome) |
| Communication | Excellent English speaking and writing skills |
| Typing Speed | Acchi honi chahiye (minimum 25-30 words per minute) |
| Laptop | Own laptop mandatory |
| Internet | Own Wi-Fi connection mandatory |
| Work Mode | Permanent Work From Home |
| Location | Anywhere in India (hiring office Kolkata hai) |
| Gender | No preference |
Sabse important: English speaking likha hai job post mein – matlab tumhe English bolni bhi aani chahiye? Lekin ye chat process hai. Thoda confusing hai. Main samjhata hoon:
Chat process mein mostly written English chahiye. Lekin kabhi kabhi training ke time spoken English bhi chahiye ho sakti hai. Isliye “English speaking skills” likha hai. Toh dono acchi rakho.
Salary Kitni Hai?
Salary up to ₹20,000 per month likha hai. Iska matlab:
- Minimum salary: Around ₹12,000-14,000 per month
- Maximum salary: ₹20,000 per month (depending on experience and performance)
Annual salary: ₹1 – ₹2.5 Lacs P.A.
Salary breakdown (approx):
| Component | Amount (approx) – For ₹20,000 |
|---|---|
| Basic Salary | ₹8,000 – ₹10,000 |
| HRA | ₹2,000 – ₹3,000 |
| Other Allowances | ₹4,000 – ₹5,000 |
| PF (Employee) | ₹1,200 – ₹1,500 |
| Professional Tax | ₹200 |
| In-hand salary | ₹15,000 – ₹17,000 approx |
Note: Up to ₹20,000 CTC hai ya in-hand? Job mein “salary up to 20000” likha hai – ye thoda unclear hai. Interview mein confirm karna. Agar CTC hai toh in-hand ₹15,000-17,000 aayega. Agar in-hand hai toh ₹20,000 aayega.
Best part: Ghar se kaam hai, toh commuting cost zero. Petrol nahi jalta. Office mein jaane ka time nahi lagta. AC mein baith ke kaam karo. Maa ka khana milega. Toh ₹15,000 bhi kaafi hai.
Laptop Aur Internet Requirements (Bahut Important!)
Dosto, yeh work from home hai. Toh tumhara apna laptop aur apna internet chahiye.
| Requirement | Minimum Specification |
|---|---|
| Laptop | Own laptop (desktop bhi chalega) |
| RAM | 4GB minimum (8GB recommended) |
| Operating System | Windows 10 or 11 / Mac |
| Webcam | Not mandatory but nice to have |
| Internet | Own Wi-Fi or broadband |
| Speed | Minimum 10-15 Mbps |
| Backup | Mobile hotspot for emergency |
Laptop ke baare mein special notes:
- Company job post mein 8GB RAM mandatory nahi likha – isme 4GB bhi chal sakta hai kyunki chat process hai, heavy software nahi hai.
- Phir bhi accha hai ki 8GB rakho – future mein koi aur heavy software na aajaye.
- Windows ya Mac – dono chalega.
Internet ke baare mein special notes:
- Wi-Fi mandatory likha hai job post mein. Mobile hotspot mostly allowed nahi hota.
- Stable connection hona chahiye. Chat process mein internet gir gaya toh messages nahi jayenge, customer gussa ho jayega.
Agar laptop nahi hai toh kya karein?
- Second hand laptop lelo (OLX, Facebook Marketplace, Cashify).
- Budget mein Lenovo, Dell, HP ke refurbished laptops mil jaate hain ₹10,000-15,000 mein.
- Nahi toh kisi friend ya family se maang lo temporarily.
Apply Kaise Karein?
Yeh job post Angel Consultants ne kiya hai. Apply karne ke liye direct HR ko call karna hai!
HR ke numbers diye hain job post mein:
| HR Name | Phone Number |
|---|---|
| Naaz | 8976100483 |
| Ayesha | 9987394215 |
Apply karne ka tarika:
- Call karo upar diye gaye numbers mein se kisi ek ko.
- Apna introduction do – “Hello, main [aapka naam] bol raha hoon. Maine aapki job post dekhi Work from Home chat process ke liye. Mujhe apply karna hai.”
- Woh poochhenge – qualification, experience, laptop hai ya nahi, wi-fi hai ya nahi.
- Agar sab sahi raha toh woh aage ka process batayenge – interview, test, etc.
- Agar call nahi lag raha toh WhatsApp message bhi kar sakte ho.
Important Warning:
- Koi fees mat dena – genuine job placement ke liye consultancy candidate se fees nahi leti. Agar koi bole “₹500 registration fees” – toh mat do.
- Call karte time personal information mat do zyada – Aadhaar, PAN, bank details pehle mat share karo. Interview ke baad offer letter ke time dena.
Interview Process Kaisa Hoga?
Job post mein interview process clearly nahi likha hai. Lekin chat process jobs mein generally yeh hota hai:
Round 1: HR Call
- Basic details puchenge – name, qualification, experience.
- Laptop aur wi-fi ka confirmation.
- Salary expectation.
Round 2: Typing Test
- Tumhe kuch lines type karne ko denge.
- Check karenge – kitni speed hai, kitni accuracy hai.
- Minimum typing speed usually 25-30 words per minute.
Round 3: Written Communication Test
- Kuch customer queries denge.
- Tumhe uska reply likhna hoga.
- Check karenge – English likhna aata hai, grammar sahi hai, professional tone hai.
Round 4: Operations Interview
- Thoda mushkil round.
- Situation based questions – “Agar customer gussa hai, toh kya reply doge?”
- Problem solving skills check hongi.
Note: Kuch companies mein versant test bhi hota hai English ka. Toh thoda practice kar lena.
Pros and Cons (Fayde aur Nuksan)
✅ Pros (Fayde):
- Chat process – phone uthane ki tension nahi, sirf type karna hai.
- Permanent work from home – ghar se kaam, office ka tension nahi.
- Graduation required nahi – 12th pass bhi apply kar sakte ho.
- Freshers welcome – experience nahi chahiye.
- 50 openings – selection chance bahut zyada.
- Salary up to ₹20,000 – ghar baithe itna paisa accha hai.
- Indian MNC company – resume mein value aayega.
- Typing improve hogi – kaam karte hue aapki typing speed aur English improve ho jayegi.
- No commute – petrol, time, paisa sab bachao.
❌ Cons (Nuksan):
- Salary exact nahi pata – “up to 20,000” hai, shayad starting mein kam ho.
- Consultancy hai – kabhi kabhi consultancy fees maang leti hai. Confirm karna.
- Typing speed chahiye – slow typing walo ke liye mushkil.
- English acchi chahiye – kamjor English walo ko problem hogi.
- Night shifts ho sakte hain – chat process mein kabhi kabhi US shifts aate hain.
- Company ka naam pata nahi – “Indian MNC Company” likha hai, naam nahi bataya.
- Self-discipline chahiye – ghar mein kaam karoge toh laziness aati hai.
- No benefits mentioned – PF, insurance ka kuch nahi likha.
Chat Process vs Voice Process – Kya Antar Hai?
Dosto, yeh bahut important hai. Aksar log confuse ho jaate hain:
| Feature | Chat Process | Voice Process |
|---|---|---|
| Kaam | Type karna, messages likhna | Phone uthana, baat karna |
| Communication | Written English | Spoken English |
| Stress | Kam (soch ke likh sakte ho) | Zyada (turant jawab dena) |
| Typing speed | Bahut important | Normal |
| Speaking skills | Kam important | Bahut important |
| Introverts ke liye | ✅ Perfect | ❌ Mushkil |
| Extroverts ke liye | ❌ Boring ho sakta | ✅ Accha |
| Salary | Similar to voice | Similar to chat |
Is job mein chat process hai. Toh agar tum introvert ho, likhna pasand hai, typing fast hai – toh yeh job tumhare liye bani hai!
Table Chart: Ek Nazar Mein Poori Job
| Topic | Details |
|---|---|
| Job Title | Work from Home Chat Process – Customer Service |
| Company | Indian MNC Company (Name not disclosed) |
| Posted By | Angel Consultants (Kolkata based consultancy) |
| Work Mode | Permanent Work From Home |
| Job Type | Full Time, Permanent |
| Experience | 0 – 5 years (Freshers welcome) |
| Education | Graduation not required (12th pass can apply) |
| Salary (Monthly) | Up to ₹20,000 (approx ₹1-2.5 Lacs per annum) |
| Openings | 50 |
| Applicants | 100+ (as of now) |
| Posted | 6 days ago |
| Hiring Office Location | Kolkata (Job is remote – anywhere in India) |
| Role | Customer Success Associate |
| Process | Chat Process (Non-Voice) |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Key Skills | English speaking, English writing, Typing, Customer service |
| Mandatory Requirements | Own laptop, own Wi-Fi connection |
| Contact HR | Naaz – 8976100483, Ayesha – 9987394215 |
| Best For | 12th pass, undergraduates, freshers, introverts, work from home seekers |
Frequently Asked Questions (FAQ)
Sawaal 1: Kya main 12th pass apply kar sakta hoon?
Jawaab: Haan, bilkul. Job post mein likha hai “UG: Graduation Not Required”. Matlab 12th pass, undergraduate, graduate – sab apply kar sakte hain.
Sawaal 2: Kya mujhe experience chahiye?
Jawaab: Nahi chahiye. 0-5 years likha hai. Freshers welcome hai.
Sawaal 3: Salary kitni hai exactly?
Jawaab: “Up to ₹20,000” likha hai. Exact salary tumhare experience aur interview performance par depend karegi. Freshers ko shayad ₹12,000-15,000 starting mein milega. Interview mein puch lena.
Sawaal 4: Kya isme call aayenge?
Jawaab: Nahi. Ye chat process hai. Sirf type karna hai, phone uthana nahi hai. Tension mat lo!
Sawaal 5: Kya mujhe laptop chahiye? Company dega?
Jawaab: Apna laptop chahiye. Job post mein “own laptop” likha hai. Company provide nahi karegi.
Sawaal 6: 4GB RAM wala laptop chalega?
Jawaab: Job post mein 8GB mandatory nahi likha hai. Chat process ke liye 4GB bhi chal sakta hai. Lekin accha hai agar 8GB ho – future mein koi software aaya toh kaam karega.
Sawaal 7: Kya mobile hotspot se kaam chal sakta hai?
Jawaab: Job post mein “wifi connection” likha hai. Mobile hotspot ko “wifi” nahi maana jaata. Stable connection chahiye. Toh broadband ya wifi router use karo.
Sawaal 8: Kya yeh job completely work from home hai? Kabhi office nahi bulayenge?
Jawaab: “Permanent work from home” likha hai. Toh abhi ke liye full WFH hai. Lekin company future mein policy change kar sakti hai. Interview mein confirm kar lena.
Sawaal 9: Typing speed kitni chahiye?
Jawaab: Chat process mein usually 25-30 words per minute minimum chahiye. Acchi speed 40+ hai. Practice karo – typing.com ya 10fastfingers.com par.
Sawaal 10: Kya mujhe English bahut acchi aani chahiye?
Jawaab: Haan. Chat process mein likhna hai. Toh writing acchi honi chahiye – grammar sahi ho, professional tone ho, spelling mistakes na ho. Speaking bhi likha hai, toh bolna bhi aana chahiye training ke liye.
Sawaal 11: Kya yeh night shift hai?
Jawaab: Job post mein shift timings nahi likhi. Chat process mein kabhi kabhi US shifts aate hain (night shifts India ke hisaab se). Interview mein puch lena.
Sawaal 12: Kya week off milta hai?
Jawaab: Likha nahi hai. Generally BPO jobs mein 1 week off milta hai. Interview mein puch lena.
Sawaal 13: Kya company trustworthy hai?
Jawaab: Company ka naam nahi bataya hai, isliye thoda risk hai. Angel Consultants Kolkata based hai. Apply karte waat dhyaan rakhna – koi fees na maange. Call karke confirm karna.
Sawaal 14: Kya isme koi fees deni padti hai?
Jawaab: Nahi deni chahiye. Genuine job placement free hoti hai. Agar koi bole “₹500 registration fees” ya “₹1000 security deposit” – toh mat do. Aise calls disconnect karo.
Sawaal 15: Kya main student hoon, college jaata hoon. Apply kar sakta hoon?
Jawaab: Ye full-time job hai. College ke saath manage karna mushkil hoga. Agar distance learning kar rahe ho toh soch sakte ho. Part-time nahi hai.
Sawaal 16: Kya main doosri job kar sakta hoon saath mein?
Jawaab: Nahi. Full-time job hai. Agreement mein doosri job allowed nahi hogi.
Sawaal 17: Kya PF, insurance milega?
Jawaab: Job post mein kuch nahi likha. MNC company hai toh PF mil sakta hai. Lekin confirm karna interview mein.
Sawaal 18: Kya hiring office Kolkata hai? Kya mujhe Kolkata jaana padega?
Jawaab: Nahi. Hiring office Kolkata hai, lekin job remote hai. Tum kahi bhi India mein ho, apply kar sakte ho. Interview online hoga.
Sawaal 19: HR ko call karna zaroori hai? Online apply nahi kar sakte?
Jawaab: Job post mein “Call Hr” likha hai. Toh direct call karna padega. Naaz aur Ayesha ke numbers diye hain. Call karo ya WhatsApp karo.
Sawaal 20: Call karte time kya bolna chahiye?
Jawaab: Simple bolo – “Hello, main [aapka naam] bol raha hoon. Maine aapki job post dekhi Work from Home chat process ke liye. Mujhe apply karna hai.” Phir woh aage poochhenge.
Sawaal 21: Agar call nahi lag raha toh kya karein?
Jawaab: WhatsApp message karo. Ya phir baad mein call karo. Kabhi kabhi numbers busy hote hain. Subah 10-11 baje ya shaam 4-5 baje try karo.
Sawaal 22: Kya main B.Com graduate apply kar sakta hoon?
Jawaab: Haan, bilkul. Graduate, undergraduate, 12th pass – sab chalega.
Sawaal 23: Kya mere paas webcam hona chahiye?
Jawaab: Job post mein nahi likha. But interview ke time webcam pe baat karni pad sakti hai. Rakhna better hai.
Sawaal 24: Kya yeh job ke liye koi test hoga?
Jawaab: Hoga. Typing test aur written communication test hoga. Thoda practice kar lena.
Sawaal 25: Kya main Kolkata mein rehta hoon. Koi advantage hoga?
Jawaab: Advantage nahi hai, kyunki job remote hai. Lekin agar kabhi office bulaya toh aasani hogi.
Chat Process Job Ke Liye Tips (Kaise Select Ho?)
- Typing speed improve karo: Daily 15-20 minute practice karo. 30-35 words per minute target rakho.
- English grammar thik karo: Basic grammar seekho – is, am, are, was, were, etc. Sentences sahi likhna aana chahiye.
- Professional tone seekho: Customer ko “aap” nahi, “you” bologe. “Kya chahiye” nahi, “How may I assist you?” bologe.
- Sample chat practice karo: Google pe “customer service chat scripts” search karo. Padho aur samjho.
- Basic computer knowledge: Copy-paste, screenshots, ek se doosre window switch karna – yeh sab aana chahiye.
- Laptop aur internet ready rakho: Apply karne se pehle confirm karo ki tumhara laptop aur wi-fi kaam kar raha hai.
Apply Karne Se Pehle Checklist
| Check kar lo | Haan / Nahi |
|---|---|
| 12th pass ya graduate ho? | ✅ / ❌ |
| Laptop hai? | ✅ / ❌ |
| Laptop 4GB+ RAM hai? | ✅ / ❌ |
| Wi-Fi hai (stable connection)? | ✅ / ❌ |
| English likhni aati hai? | ✅ / ❌ |
| Typing speed 25+ hai? | ✅ / ❌ |
| Chat process comfortable hai (phone nahi uthana)? | ✅ / ❌ |
| Full time job kar sakte ho? | ✅ / ❌ |
| Koi fees nahi dene wale? | ✅ / ❌ |
Agar sab ✅ hai, toh turant call karo HR ko!
Warning Signs – Dhyaan Rakhna
Job apply karte time in cheezon ka dhyaan rakho:
- Fees maangna: Koi bole “₹500 registration fees” – scam hai. Genuine company aur consultancy fees nahi maangti candidate se.
- Personal details pehle mat do: Aadhaar, PAN, bank details pehle mat share karo. Offer letter ke baad do.
- Company ka naam nahi batana: Agar HR phone pe bole “Company ka naam abhi nahi bata sakte” – toh thoda suspicious hai. Confirm karo.
- Zyada accha lag raha hai toh scam hai: Agar koi bole “₹50,000 salary for fresher chat process” – toh bhaago!
Meri Aakhri Salah (Conclusion)
Dekho dosto, Work from Home Chat Process yeh job un logo ke liye best option hai jo:
- Phone pe baat karte time ghabraate hain
- Type karna pasand karte hain
- Ghar se kaam karna chahte hain
- 12th pass hain ya undergraduate hain
- Freshers hain aur experience lena chahte hain
Salary up to ₹20,000 – zyada nahi hai, lekin ghar baithe, AC mein baith ke, maa ke haath ka khana khaate hue – yeh bahut acchi hai. Petrol nahi jalta, time nahi lagta, office politics nahi jhelni.
Apply kaise karein? HR Naaz (8976100483) ya Ayesha (9987394215) ko call karo. Simple introduction do aur boldo job apply karni hai.
Lekin dhyaan rakho: Koi fees mat dena. Laptop aur wi-fi tumhara apna hona chahiye. Typing speed pe practice karo. English likhna seekho.
50 openings hain! Applicants 100+ ho gaye hain, lekin abhi bhi mauka hai. Jaldi karo.
Good luck dosto! Ghar baithe job karo, paisa kamao, aur life enjoy karo! 😊
For Apply on this Job :- Click Here
10th Pass data Entry Work From Home Job 2026